Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We have a strong admiration for coaches, and they reciprocate that sentiment towards us. Proudly, we cater to thousands of coaches across more than 9,500 teams from upwards of 850 educational institutions. What brings us the greatest satisfaction is that a significant number of Front Rush installations originate directly from the coaches themselves. Coaches place their trust in us to achieve successful outcomes, fully aware that our primary commitment is to their service. This dedication has earned Front Rush the reputation of being the top recruiting software among coaches. Our Coach Solutions consist of scalable applications that emphasize both user-friendliness and an element of enjoyment. Our primary objective is to deliver software that coaches genuinely appreciate using, as we strive to save them time and facilitate their recruiting efforts. The capabilities of Front Rush recruiting and roster solutions enhance organization, boost communication, and enable coaches to operate more effectively. For elite programs, we provide tailored, high-end features accompanied by personalized support services, ensuring that our offerings are specifically crafted to satisfy the distinct needs of each client. Ultimately, our mission is to empower coaches, helping them achieve their goals with innovative tools and dedicated assistance.
Description
The VoiceOps Coaching Enablement platform unlocks the potential of call center collections and sales conversations by making coaches more efficient. It is based on the Behavior Change Cycle methodology, which helps coaches measure key behaviors, get right to the most coaching moments in each call, build trust and confidence with reps, and drive better customer interactions.
It's a win/win situation: Call center reps receive more from their coaches, companies get more out of their reps, while customers get more value for every call.
VoiceOps places data quality at the forefront of coaching enablement. The company has invested considerable expertise and resources in creating a technical data operation that provides industry-leading data quality. VoiceOps has hundreds of industry-specific data sets that can be used for model training. This combined with a human in-the-loop quality assurance process creates data quality customers can trust and value at a premium.
API Access
Has API
API Access
Has API
Integrations
Anthology Student
Boostopia
ClickSend
ComplianceBoard
Ellucian
Enrollment Rx
Full Slate
Fuze
Gmail
Google Chrome
Integrations
Anthology Student
Boostopia
ClickSend
ComplianceBoard
Ellucian
Enrollment Rx
Full Slate
Fuze
Gmail
Google Chrome
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Front Rush
Founded
2009
Country
United States
Website
www.frontrush.com/web/
Vendor Details
Company Name
VoiceOps
Founded
2016
Country
United States
Website
voiceops.com
Product Features
Sports Management
Background Screening
Donation Management
Equipment Tracking
Facility Management
Game Results Tracking
League Management
Online Registration
Scheduling
Sports Team Management
Team Assignments
Volunteer Management
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Conversation Intelligence
AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis
Sales Coaching
Assessments
Audio / Video Conferencing
Built-In Course Authoring
Call Recording
Gamification
Goal Setting / Tracking
Learning Plans
Onboarding
Performance Metrics