Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
An improved method for gathering customer insights involves consolidating, structuring, and sharing product feedback in a single location. This streamlined and straightforward approach to collecting and overseeing customer opinions is available online, featuring a robust new widget that is fully customizable and can be embedded directly on your website. It is specifically designed for teams aiming to deliver superior products more efficiently. You can oversee your entire feedback board from one unified interface, and the platform seamlessly integrates with your existing systems to enhance user experience. Feel free to create an unlimited number of widgets regardless of your plan, and ensure that every piece of text is translatable into your preferred language. Personalize Frill with your own brand colors and keep your customers informed through automated email updates. Customer feedback is crucial for the success of your product. By capturing suggestions from your users, the most popular and discussed ideas can rise to the top, allowing you to incorporate the best customer insights into your development roadmap. Additionally, it’s vital to demonstrate to your customers how their suggestions contribute to the overall vision, fostering a sense of involvement and investment in the product's evolution.
Description
Transforming the genuine thoughts and emotions of individuals during their experiences into actionable insights can greatly enhance your organization. Our innovative smiley face surveys not only capture this feedback but also actively engage and motivate users to share their opinions. By collecting “in-the-moment” feedback, we achieve enhanced accuracy and improved response rates. Studies indicate that 86% of consumers are willing to spend more for a superior customer experience. Additionally, our fully customizable feedback kiosks serve as a consistent visual affirmation of your commitment to understanding customer sentiments. The simplicity of our customer feedback surveys makes it easy for users to express their thoughts about their experiences. Utilizing smiley face ratings provides participants with a quick and straightforward method to evaluate your service. Our interactive customer surveys are not only fully accessible but also deliver prompt results, ensuring that you are always in tune with customer needs. Furthermore, our push-button feedback surveys now come with both touch and touchless options to accommodate various preferences.
API Access
Has API
No
API Access
Has API
Yes
Integrations
ALMobile
No
Aimsio
No
Behalf
Yes
Buddy Punch
No
ElectroNeek
Yes
Jira
Yes
Kynection KIM
No
Longview Transfer Pricing
No
Methvin
No
Riskcast
No
Integrations
ALMobile
Yes
Aimsio
Yes
Behalf
No
Buddy Punch
Yes
ElectroNeek
No
Jira
No
Kynection KIM
Yes
Longview Transfer Pricing
Yes
Methvin
Yes
Riskcast
Yes
Pricing Details
$25 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
£75
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Frill
Country
United States
Website
frill.co
Vendor Details
Company Name
ViewPoint Feedback
Founded
2001
Country
United Kingdom
Website
www.viewpointfeedback.com
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Product Roadmap
Collaboration
No
Content Import / Export
No
Diagramming
No
Drag & Drop
No
Feature Management
No
Milestone Tracking
No
Prioritization
No
Requirements Management
No
Workflow Management
No
Product Features
Customer Feedback
Alerts / Notifications
Yes
Behavior Analytics
Yes
Bug Reports
No
Community Feedback Tools
Yes
Live Chat
No
Negative Feedback Management
Yes
Net Promoter Score (NPS)
Yes
Screenshot / Screen Capture
No
Surveys
Yes
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
Yes
Voice of the Customer (VoC)
Yes
Website Feedback
Yes