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Description
An improved method for gathering customer insights involves consolidating, structuring, and sharing product feedback in a single location. This streamlined and straightforward approach to collecting and overseeing customer opinions is available online, featuring a robust new widget that is fully customizable and can be embedded directly on your website. It is specifically designed for teams aiming to deliver superior products more efficiently. You can oversee your entire feedback board from one unified interface, and the platform seamlessly integrates with your existing systems to enhance user experience. Feel free to create an unlimited number of widgets regardless of your plan, and ensure that every piece of text is translatable into your preferred language. Personalize Frill with your own brand colors and keep your customers informed through automated email updates. Customer feedback is crucial for the success of your product. By capturing suggestions from your users, the most popular and discussed ideas can rise to the top, allowing you to incorporate the best customer insights into your development roadmap. Additionally, it’s vital to demonstrate to your customers how their suggestions contribute to the overall vision, fostering a sense of involvement and investment in the product's evolution.
Description
A highly adaptable tool for feedback, roadmaps, and changelogs tailored for SaaS platforms enables collaboration with customers to upvote, prioritize, plan, and announce new features. By consolidating feedback from various channels into one organized location, you ensure that no valuable insights are overlooked. Utilize voting to gather essential data on potential features and foster discussions to better grasp user pain points and requirements. Visually rank features using customer-backed data and your own insights, allowing you to discern which features are most critical to your user base. Transform your ideas and top features into a structured product roadmap while keeping users informed about new updates and changes, which boosts feature adoption from the outset. Heed the voices of your users, empowering them to submit feature requests or vote on existing ones, and automate the creation of a unique and non-duplicative list. Move away from spreadsheets and gather all feature requests in one comprehensive platform to track user preferences effectively. You will be able to see which features garnered interest from users and leverage this information to make more informed decisions. Moreover, facilitate a seamless voting process for your customers, allowing them to express their preferences effortlessly without any added effort on their part.
API Access
Has API
API Access
Has API
Integrations
Slack
Aha!
Amazon SES
Behalf
Google Analytics
Jira
Mailgun
Trello
Integrations
Slack
Aha!
Amazon SES
Behalf
Google Analytics
Jira
Mailgun
Trello
Pricing Details
$25 per month
Free Trial
Free Version
Pricing Details
$15 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Frill
Country
United States
Website
frill.co
Vendor Details
Company Name
ProductLift
Country
Netherlands
Website
www.productlift.dev/
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Product Roadmap
Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management
Product Features
Product Management
Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management
Product Roadmap
Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management