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Average Ratings 4 Ratings

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ease
features
design
support

Description

Frigade is an advanced AI-driven product adoption platform that transforms how companies onboard and guide users within their applications. It eliminates the need for manual onboarding elements like tooltips, tours, and help documentation by deploying AI agents that learn the product through direct interaction. These agents explore the app, understand user workflows, and build a comprehensive model of its functionality. Using this knowledge, Frigade generates dynamic onboarding flows and delivers contextual, in-app guidance to users. The platform can answer questions in real time and proactively suggest actions based on user behavior and intent. It automatically updates guidance whenever product changes occur, ensuring accuracy without manual intervention. Frigade includes features such as live UI highlighting, Magic Links, and automated in-app actions to enhance user engagement. It also supports multilingual experiences and integrates with popular tools like Slack, PostHog, Amplitude, and Intercom. The platform can hand off complex queries to human support when needed, ensuring a seamless user experience. Frigade is built with strong compliance standards, including SOC 2 Type II and GDPR. Overall, it provides a scalable and intelligent solution for improving product adoption and user success.

Description

Zonka Feedback is an AI-powered Customer Feedback & Intelligence Platform that helps businesses capture feedback, unify insights, analyze with AI, and close the loop. With surveys, automation, reputation and case management, it enables organizations to improve experiences, reduce churn, and increase customer satisfaction across channels, locations, and functions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Easyflow
Facebook
Quickwork
React
Salesforce
SentiSum
Stackreaction
VenueSumo
WiserNotify
X (Twitter)
Zendesk
Zenkit Base

Integrations

Easyflow
Facebook
Quickwork
React
Salesforce
SentiSum
Stackreaction
VenueSumo
WiserNotify
X (Twitter)
Zendesk
Zenkit Base

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$199.00/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Frigade

Founded

2023

Country

United States

Website

frigade.com

Vendor Details

Company Name

Zonka Feedback

Founded

2014

Country

India

Website

www.zonkafeedback.com

Product Features

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

NPS

SMS Survey

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Alternatives

Alternatives

Delighted Reviews

Delighted

Qualtrics
Gainsight PX Reviews

Gainsight PX

Gainsight