Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
Quickly address your customers' inquiries in mere seconds, allowing you to save an impressive 15 hours of customer support each week while boosting website engagement by 30%. It's important to recognize that you can't fit every detail on your landing page, and many users prefer to find answers on their own. With our widget, you provide instant access to essential product information, enhancing user experience and satisfaction. By streamlining this process, you empower your users and foster a more efficient support system.
Description
Olark Live Chat is an online platform designed to facilitate real-time communication between businesses and their customers directly via their websites. This tool provides an efficient means for engaging with website visitors, integrating seamlessly with customer relationship management (CRM) systems, eCommerce solutions, and Help Desk applications, all of which offer valuable insights into customer behavior. Notable features encompass team management capabilities, automated messaging options, searchable chat transcripts, instant reporting, and additional functionalities. Moreover, Olark Live Chat includes features such as chat monitoring, targeted interactions, and a comprehensive analytics suite to further enhance user experience and business operations. With its range of tools, Olark empowers businesses to foster better customer relationships and improve service efficiency.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
ActiveDEMAND
No
Adobe Marketo Measure
No
Better Proposals
No
ClinchPad
No
Coevera
No
Easyflow
No
Front
No
HubSpot CRM
No
Immerss Live Commerce
No
Instapage
No
Integrations
ActiveDEMAND
Yes
Adobe Marketo Measure
Yes
Better Proposals
Yes
ClinchPad
Yes
Coevera
Yes
Easyflow
Yes
Front
Yes
HubSpot CRM
Yes
Immerss Live Commerce
Yes
Instapage
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
$17.00/month/user
Plan start at $17 per user per month. For the annual billed plan, the price is $15 per user.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Makebot.ai
Founded
2018
Country
South Korea
Website
makebot.ai/
Vendor Details
Company Name
Olark
Founded
2009
Country
United States
Website
www.olark.com
Product Features
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes