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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Freddie Med offers a cloud-based, user-friendly practice management solution that prioritizes patient care, allowing you to oversee your clinic seamlessly from appointment scheduling to billing within a professional network. Why choose Freddie Med? You can efficiently manage your entire clinic operations, whether by integrating your team or opting for remote management in collaboration with our partners. E-invoicing is a breeze, enabling you to verify and submit invoices to UK insurance providers in under a minute. Our system automatically generates invoices for all your payers and facilitates direct credit card payments from your patients for added convenience. Additionally, you can easily create and manage consultation notes and documents, utilizing specialty-specific templates and automated reports that can be shared with patients upon authorization. Freddie Med also takes care of your legal documentation, ensuring that patients have accepted the most current versions through the patient portal, on tablet devices, or in printed form. Collaborate with your peers to develop virtual clinics and global pathways, and set up multi-departmental clinics within moments to fully leverage the capabilities of our platform. With Freddie Med, the complexities of clinic management become significantly simplified, empowering your practice to thrive and provide exceptional patient care.

Description

Our innovative AI solution, enhanced by generative AI capabilities, revolutionizes the experiences of both customers and employees alike. Freddy AI is custom-built and designed for effortless installation, preparing you to achieve business results that are genuinely transformative. Harness the capabilities of Freddy AI to provide tailored experiences, enhance efficiency, and enable swift innovation. Bid farewell to slow resolutions and awkward interactions. With Freddy Self Service, you can intelligently automate support functions and increase deflections, leading to improved self-service and rapid responses for customers while allowing agents to focus on more complex tasks. Optimize your workflow rather than overexert yourself. Freddy Copilot serves as your continuous AI partner, providing contextual insights and information, alleviating repetitive duties, and facilitating all interactions conversationally to elevate your team's overall productivity and effectiveness.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Facebook Messenger No 
Freshworks Neo No 
Netomi No 
Teamstack No 
WhatsApp No 

Integrations

Facebook Messenger Yes 
Freshworks Neo Yes 
Netomi Yes 
Teamstack Yes 
WhatsApp Yes 

Pricing Details

$45 per user, per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$100 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Freddie Med

Founded

2016

Country

United Kingdom

Website

www.freddiemed.com

Vendor Details

Company Name

Freshworks

Founded

2010

Country

United States

Website

www.freshworks.com/freddy-ai/

Product Features

Electronic Medical Records (EMR)

Appointment Management Yes 
Charting No 
Compliance Tracking Yes 
E-Prescribing No 
E/M Coding No 
HIPAA Compliant Yes 
Handwriting Recognition No 
Integrated Telehealth No 
MIPS Certified No 
Meaningful Use Certified No 
ONC-ATCB Certified No 
Patient Portal No 
Self Service Portal Yes 
Voice Recognition No 

Medical Practice Management

Claims Management Yes 
E-Prescribing No 
EMR / EHR Yes 
HIPAA Compliant Yes 
Insurance Eligibility Verification No 
Inventory Management No 
Multi-Office Yes 
Multi-Physician Yes 
Patient Billing Yes 
Patient Portal Yes 
Patient Records Yes 
Patient Registration Yes 
Patient Scheduling Yes 
Physician Scheduling Yes 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

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