Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Payments integrated into software by experts who understand the software landscape. Every SaaS organization is on the hunt for innovative features or enhancements that can elevate their business to new heights. These enhancements aim to facilitate sales, enhance user satisfaction, and address technical debt, all vying for important spots on the development roadmap. By prioritizing payment monetization, you can potentially double your revenue per customer, giving you the means to expand your development capabilities. Payments encompass a broad range of services, and at Forward, we are continuously introducing new solutions to assist you at any stage of your development. Our journey begins with a complimentary payment consultation; we truly offer it at no cost, ensuring clarity in how you can advance your payment processes. While you might consider establishing your own data center, it's likely you'll opt for a major cloud service provider; think of payments in a similar light. Our dedicated team is here to allow you to concentrate on your core strength: selling software, while we optimize your payment systems for success. With our guidance, you'll be better equipped to navigate the complexities of payment integration and enhance your overall business strategy.
Description
PCI Pal is a cloud-based solution that ensures the security of payments and sensitive data during customer interactions managed by contact centers, digital platforms, and conversational AI technologies. It enables customers to securely input payment information via keypad or voice recognition, along with providing safe digital payment links, while simultaneously allowing agents to avoid direct contact with card details. Additionally, the platform facilitates customer authentication and safeguards sensitive information throughout both assisted and automated customer journeys. Organizations can seamlessly integrate it with their current communication and payment infrastructures, allowing payment service providers to continue transaction processing while PCI Pal enhances the security of these interactions. Tailored for both businesses and public sector entities, it is particularly beneficial for teams that handle payment collections or sensitive data exchanges through voice calls, chat, and various digital channels. This innovative solution not only promotes security but also improves customer trust and satisfaction during payment processes.
API Access
Has API
Yes
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
8x8 Contact Center
No
Amazon Connect
No
Five9
No
Genesys Cloud CX
No
NiCE CXone Mpower
No
Talkdesk
No
Vonage Contact Center
No
Zoom Contact Center
No
Integrations
8x8 Contact Center
Yes
Amazon Connect
Yes
Five9
Yes
Genesys Cloud CX
Yes
NiCE CXone Mpower
Yes
Talkdesk
Yes
Vonage Contact Center
Yes
Zoom Contact Center
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Forward
Country
United States
Website
www.getfwd.com
Vendor Details
Company Name
PCI Pal
Founded
1999
Country
United Kingdom
Website
www.pcipal.com
Product Features
Product Features
Payment Processing
ACH Check Transactions
No
Bitcoin Compatible
No
Debit Card Support
No
Gift Card Management
No
Mobile Payments
No
Online Payments
No
POS Transactions
No
Receipt Printing
No
Recurring Billing
No
Signature Capture
No
PCI Compliance
Access Control
No
Compliance Reporting
No
Exceptions Management
No
File Integrity Monitoring
No
Intrusion Detection System
No
Log Management
No
PCI Assessment
No
Patch Management
No
Policy Management
No