Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
As a reputable Infor Global Alliance Partner, we excel in providing tailored technical and consulting services that focus on Infor’s ERP solutions across various industries. Our commitment to simplifying Infor solutions and taking personal responsibility ensures the success of our clients' projects, fostering long-term relationships with them. Regardless of your business size or starting point, we strive to make Infor ERP accessible and seamless. Our expertise encompasses Infor M3 and M3-based CloudSuites, allowing us to manage comprehensive projects, upgrades, and migrations while offering both functional and technical consulting. Additionally, we engage in integrations and custom developments through Infor’s extensibility tools, and we possess significant knowledge in Infor’s Business Intelligence and performance management solutions, including Infor BI, Birst, and d/EPM. By continuously adapting to industry trends, we ensure our clients are equipped with the most effective tools for their growth and success.
Description
Utilize Infor® Case Management for submitting, tracking, and addressing HR-related questions through a streamlined, self-service software solution for HR service delivery. Integrated into the Infor Global HR system, it enables employees, managers, and HR personnel to create and oversee cases, effectively handling most common inquiries directly within the platform. Benefit from a multi-tiered strategy for HR service delivery and utilize advanced HR case management tools. Access tailored, searchable, and browsable HR information to enhance the experience. Provide customized assistance to each employee while gathering insightful feedback post-case resolution to refine your procedures. Furthermore, ensure that cases are directed to the right resources for optimal resolution and support.
API Access
Has API
No
API Access
Has API
No
Integrations
Infor Birst
Yes
Infor CloudSuite Business
Yes
Infor CloudSuite ERP
Yes
Infor CloudSuite Fashion
Yes
Infor M3
Yes
Infor Talent Science
Yes
VuSpex
No
Integrations
Infor Birst
No
Infor CloudSuite Business
No
Infor CloudSuite ERP
No
Infor CloudSuite Fashion
No
Infor M3
No
Infor Talent Science
No
VuSpex
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Fortude
Founded
2012
Country
Sri Lanka
Website
fortude.co
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/solutions/people/hcm/case-management
Product Features
ERP
Accounting Integration
No
Accounting Management
No
CRM
No
Dashboard
No
Distribution Management
No
Enterprise Asset Management
No
Financial Management
No
HR Management
No
Inventory Management
No
Order Management
No
Project Management
No
Purchase Order Management
No
Purchasing
No
Reporting/Analytics
No
Sales Management
No
Supply Chain Management
No
Warehouse Management
No
Product Lifecycle Management
Change Management
No
Compliance Management
No
Cost Tracking
No
Design Management
No
Document Management
No
Product Data Management
No
Project Management
No
Requirements Management
No
Supplier Management
No
Product Features
Human Resources
360 Degree Feedback
No
Applicant Tracking
No
Attendance Management
No
Benefits Management
No
Career Development Planning
No
Compensation Management
No
Compliance Management
No
Employee Database
No
Employee Lifecycle Management
No
Onboarding
No
Payroll Management
No
Performance Management
No
Recruiting Management
No
Self Service Portal
No
Succession Planning
No
Time & Attendance Management
No
Time Off Management
No
Timesheets
No
Training Management
No