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Average Ratings 0 Ratings
Description
As a reputable Infor Global Alliance Partner, we excel in providing tailored technical and consulting services that focus on Infor’s ERP solutions across various industries. Our commitment to simplifying Infor solutions and taking personal responsibility ensures the success of our clients' projects, fostering long-term relationships with them. Regardless of your business size or starting point, we strive to make Infor ERP accessible and seamless. Our expertise encompasses Infor M3 and M3-based CloudSuites, allowing us to manage comprehensive projects, upgrades, and migrations while offering both functional and technical consulting. Additionally, we engage in integrations and custom developments through Infor’s extensibility tools, and we possess significant knowledge in Infor’s Business Intelligence and performance management solutions, including Infor BI, Birst, and d/EPM. By continuously adapting to industry trends, we ensure our clients are equipped with the most effective tools for their growth and success.
Description
Infor CRM transcends the role of a mere database; it offers a comprehensive perspective on all customer interactions. This software for Customer Relationship Management (CRM) delivers insights into every point of contact with customers throughout an organization’s various divisions, including sales, marketing, customer service, and support. By utilizing detailed customer profiles and tools designed to enhance sales productivity, users can pinpoint opportunities that boost the effectiveness of each engagement while optimizing sales processes. With its suite of analytics, sales management features, and proactive notifications, businesses can facilitate precise forecasting, make informed decisions, and manage teams and territories more efficiently. As a cloud-based solution, Infor CRM encompasses sales, customer service, marketing analytics, and reporting, seamlessly integrating with Infor ERP solutions, Birst® Networked BI, and other components of Infor’s Customer Experience Suite. By managing the entire customer lifecycle within a single platform, organizations can leverage future sales opportunities while ensuring outstanding customer experiences. Ultimately, Infor CRM serves as a vital tool for driving business growth and enhancing customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
A3 EDI
ADP Total Absence Management
Apex-Pro Systems
Hotelbird
Hotellistat
IST Ship-Link
Infor Birst
Intelgic
Logistics Vision Suite
SimpleLegal
Integrations
A3 EDI
ADP Total Absence Management
Apex-Pro Systems
Hotelbird
Hotellistat
IST Ship-Link
Infor Birst
Intelgic
Logistics Vision Suite
SimpleLegal
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Fortude
Founded
2012
Country
Sri Lanka
Website
fortude.co
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/customer-experience-suite/crm
Product Features
ERP
Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management
Product Lifecycle Management
Change Management
Compliance Management
Cost Tracking
Design Management
Document Management
Product Data Management
Project Management
Requirements Management
Supplier Management
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management