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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Fortinet has established itself as the leading SD-WAN provider in terms of market share revenue growth. Its SD-WAN solution offers sophisticated routing, self-healing features, and adaptable security through either a network firewall or SASE-based cloud-delivered services, all integrated into a cohesive package. The Fortinet Secure SD-WAN (software-defined wide-area network) empowers businesses to both transform and secure their WAN edges comprehensively. By adopting a Security-driven Networking strategy that operates on a single operating system with a unified management console, organizations can enjoy an enhanced user experience, improved security effectiveness through the convergence of networking and security, and increased operational continuity and efficiency. Designed to tackle contemporary complexities and threats, Fortinet Secure SD-WAN caters to the essential business needs of its customers. Furthermore, its architecture is built to evolve, safeguarding investments as organizations embark on a digital-first path and facilitate a work-from-anywhere environment, ensuring they remain resilient in the face of changing technological landscapes.

Description

Empower your customer service representatives to remain engaged no matter their location. By fostering a motivated and enthusiastic remote team, you can ensure that every interaction with customers feels personal and genuine. With the use of Stella Connect, you can maintain high standards in customer service and effectively coach your agents from any setting, distancing them from traditional contact center environments. This platform enhances agent engagement and boosts performance for remote customer service teams. Agents face unexpected challenges daily, but their effectiveness should always be predictable and reliable. Strengthen the connection among remote teams with tailored dashboards, open channels for feedback, and individualized coaching sessions. While negative feedback is sometimes inevitable, Medallia’s Agent Connect offers agents the opportunity to make improvements and seek assistance proactively. By providing agents with real-time insights, you can place them in control of their performance and growth. This approach not only benefits agents but also leads to increased customer satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Alibaba Cloud Anti-Bot Service
Alibaba Cloud SSL Certificates Service
AriLinc
CloudVision
Comarch Master Data Management
CyberFlood
Enterpret
Expel
FortiVoice
HPE Consumption Analytics
LOGIQ
Link
LoginTC
OcNOS
OctoXLabs
RapidScale Identity as a Service
TeskaLabs SIEM
Topbox
VEEUE
Zoho Directory

Integrations

Alibaba Cloud Anti-Bot Service
Alibaba Cloud SSL Certificates Service
AriLinc
CloudVision
Comarch Master Data Management
CyberFlood
Enterpret
Expel
FortiVoice
HPE Consumption Analytics
LOGIQ
Link
LoginTC
OcNOS
OctoXLabs
RapidScale Identity as a Service
TeskaLabs SIEM
Topbox
VEEUE
Zoho Directory

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Fortinet

Founded

2000

Country

United States

Website

www.fortinet.com/products/sd-wan

Vendor Details

Company Name

Medallia

Founded

2001

Country

United States

Website

stellaconnect.com

Product Features

SD-WAN

Application Delivery Control
Centralized Orchestration
Dynamic Path Selection
Multi-Cloud Management
Policy-based Management
VPN
WAN Optimization
Zero-Touch Provisioning

Product Features

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Alternatives

Alternatives

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