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ease
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design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Monitor your website's visitor traffic in real-time, gaining insights into the countries and regions from which your audience hails. Discover the specific pages they explore, the duration of their stay on your site, and the browsers and operating systems they utilize. Benefit from precisely targeted automated email and in-app messaging to keep your customers engaged effortlessly. Enhance customer retention with our user-friendly email messaging system. Significantly minimize support time by implementing a Helper Chat Bot™ that uses AI to address frequently asked questions automatically. You can also present tailored messages to your visitors in various impactful situations. Employ convenient keyboard shortcuts to quickly access pre-saved responses for common inquiries, and seamlessly transfer chats with just two clicks while including a private note for your colleague to ensure smooth communication. These tools collectively streamline your customer interaction processes and enhance overall user satisfaction.

Description

A complimentary web chat application designed to enhance customer support while also providing valuable insights about visitors. This top-tier live chat solution enables businesses to engage in real-time communication with site visitors. We equip you with all the essential tools to foster a thriving enterprise, including instant messaging capabilities and prompt assistance, ultimately driving sales upwards. To get started, simply sign up, embed a code into your website's HTML header, and you're ready to customize and utilize the service for free. With comprehensive visitor insights, tracking browsing habits, and pinpointing user locations, you can easily identify promising leads. The user-friendly dashboard allows you to oversee your team effectively and connect with your audience through real-time analytics. E Chat App stands out with features often overlooked by other chat solutions, including offline message support, enabling you to assist visitors even in your absence by allowing them to leave messages that you can respond to later. Additionally, you have the flexibility to tailor the chat's appearance, adjusting colors, text, and design to seamlessly align with your website’s aesthetics, ensuring a cohesive user experience. This level of customization not only enhances functionality but also improves brand consistency, making it a valuable tool for any online business.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Getscreen.me
Joomla!
Weebly
Wix
WordPress

Integrations

Getscreen.me
Joomla!
Weebly
Wix
WordPress

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Formilla.com

Founded

2010

Country

United States

Website

www.formilla.com

Vendor Details

Company Name

SwiftChat

Country

United States

Website

www.swiftchat.io

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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