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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

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Description

Formgong is customer reviews, an AI help chat and contact forms for any website, managed from one account. Stores use it to collect reviews after each order with emails in their own name, display them in widgets, carousels and star ratings, import existing reviews from Judge.me, Yotpo, Loox, Etsy, WooCommerce or CSV, and pass them to Google Shopping through a Merchant Center feed. The AI help chat answers visitor questions from the site's own pages and files, links to the source page, and forwards anything it cannot answer to the owner. The form backend accepts submissions from any HTML, React or AI-built form and delivers them to an inbox, email and Telegram, with captcha-free spam filtering, file uploads and webhooks. A free plan covers all three, with data kept in the EU.

Description

TrustWILL is a powerful app designed for ecommerce retailers that utilizes AI to enhance customer engagement and review collection, allowing merchants to effectively gather, manage, and showcase photo and video reviews to elevate social proof, enhance conversion rates, and build brand loyalty. This platform offers customizable review widgets that seamlessly integrate into various parts of the online store, including product and category pages, featuring flexible layouts and branding options that enable merchants to display star ratings, customer images, videos, and badges that emphasize top reviews. It facilitates automated collection of reviews through email and QR codes, provides multi-language translation for reviews, and includes moderation tools along with AI insights that summarize customer sentiment, pinpoint valuable content, and evaluate review performance across different products and marketing campaigns. Additionally, TrustWILL features comprehensive analytics dashboards that help measure the influence of reviews on customer engagement and conversion rates, automatically syncs with Shopify stores for streamlined operations, and offers round-the-clock support to assist teams in implementing the app on any theme or storefront. With its robust set of features, TrustWILL empowers ecommerce businesses to significantly enhance their customer experience and drive sales growth.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

CWILL No 
Discord Yes 
Google Sheets Yes 
Shopify No 
Shopify Plus No 
Slack Yes 
Telegram Yes 

Integrations

CWILL Yes 
Discord No 
Google Sheets No 
Shopify Yes 
Shopify Plus Yes 
Slack No 
Telegram No 

Pricing Details

$6/month
Free plan: 250 submissions a month. Starter: $6 a month or $60 a year for 1,000. Pro: $19 a month or $190 a year for 25,000. Agency: $39 a month or $390 a year for 50,000, shared by all client sites.
Free Trial No 
Free Version Yes 

Pricing Details

$19 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Formgong

Founded

2026

Website

formgong.com

Vendor Details

Company Name

CWILL

Founded

2014

Country

United States

Website

www.cwill.com/trustwill/

Product Features

Online Form Builders

Artificial Intelligence No 
Assign Roles / Permissions No 
Collaboration Tools No 
Conversational Forms No 
Data Tables No 
Drag & Drop / No Code No 
Export to PDF No 
HIPAA Compliant No 
Import Existing Forms No 
Mobile Forms No 
Offline Forms No 
Pre-made Templates No 
Quizzes / Questionnaires No 
Reporting / Data Visualization No 
Signup Forms No 
Surveys No 

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