Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Formgong is customer reviews, an AI help chat and contact forms for any website, managed from one account. Stores use it to collect reviews after each order with emails in their own name, display them in widgets, carousels and star ratings, import existing reviews from Judge.me, Yotpo, Loox, Etsy, WooCommerce or CSV, and pass them to Google Shopping through a Merchant Center feed. The AI help chat answers visitor questions from the site's own pages and files, links to the source page, and forwards anything it cannot answer to the owner. The form backend accepts submissions from any HTML, React or AI-built form and delivers them to an inbox, email and Telegram, with captcha-free spam filtering, file uploads and webhooks. A free plan covers all three, with data kept in the EU.
Description
TrustWILL is a powerful app designed for ecommerce retailers that utilizes AI to enhance customer engagement and review collection, allowing merchants to effectively gather, manage, and showcase photo and video reviews to elevate social proof, enhance conversion rates, and build brand loyalty. This platform offers customizable review widgets that seamlessly integrate into various parts of the online store, including product and category pages, featuring flexible layouts and branding options that enable merchants to display star ratings, customer images, videos, and badges that emphasize top reviews. It facilitates automated collection of reviews through email and QR codes, provides multi-language translation for reviews, and includes moderation tools along with AI insights that summarize customer sentiment, pinpoint valuable content, and evaluate review performance across different products and marketing campaigns. Additionally, TrustWILL features comprehensive analytics dashboards that help measure the influence of reviews on customer engagement and conversion rates, automatically syncs with Shopify stores for streamlined operations, and offers round-the-clock support to assist teams in implementing the app on any theme or storefront. With its robust set of features, TrustWILL empowers ecommerce businesses to significantly enhance their customer experience and drive sales growth.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
CWILL
No
Discord
Yes
Google Sheets
Yes
Shopify
No
Shopify Plus
No
Slack
Yes
Telegram
Yes
Integrations
CWILL
Yes
Discord
No
Google Sheets
No
Shopify
Yes
Shopify Plus
Yes
Slack
No
Telegram
No
Pricing Details
$6/month
Free plan: 250 submissions a month. Starter: $6 a month or $60 a year for 1,000. Pro: $19 a month or $190 a year for 25,000. Agency: $39 a month or $390 a year for 50,000, shared by all client sites.
Free Trial
No
Free Version
Yes
Pricing Details
$19 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Formgong
Founded
2026
Website
formgong.com
Vendor Details
Company Name
CWILL
Founded
2014
Country
United States
Website
www.cwill.com/trustwill/
Product Features
Online Form Builders
Artificial Intelligence
No
Assign Roles / Permissions
No
Collaboration Tools
No
Conversational Forms
No
Data Tables
No
Drag & Drop / No Code
No
Export to PDF
No
HIPAA Compliant
No
Import Existing Forms
No
Mobile Forms
No
Offline Forms
No
Pre-made Templates
No
Quizzes / Questionnaires
No
Reporting / Data Visualization
No
Signup Forms
No
Surveys
No