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Average Ratings 166 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Forethought is the most advanced generative AI agent for customer support and your 24/7 AI team member. Trained on your unique data sets and upholding the highest security protocols, Forethought delivers natural conversations through AI and eliminates inefficiencies to improve response times, resolution rates, and customer satisfaction scores at every interaction. - Add an AI Agent that is a 24/7 team member, reducing workload so your team can focus on delivering exceptional support. - Only Forethought ingests historical and current ticket data for AI specific to your business needs to deliver a personalized experience. - We're not just about meeting privacy standards – we're setting them, to keep you and your data secure every step of the way.

Description

Kin is an innovative personal AI that aims to enrich your private life by creating a secure environment where you can reflect, strategize, and evolve alongside someone who genuinely comprehends your needs. With a focus on memory, Kin connects the dots of your thoughts through each interaction, delivering insights and assistance that align with both your personal and professional paths. Ensuring that privacy and security are top priorities, all information remains on your device, safeguarded by private-key encryption, which guarantees that even the creators cannot access your data without your explicit consent. Kin plays a vital role in daily life by providing guidance on navigating challenging circumstances, simulating conversations to enhance self-assurance, and offering emotional preparation to alleviate stress. It acts as a safe space for expressing emotions, obtaining new viewpoints, and releasing frustrations in a confidential setting. Furthermore, Kin motivates users by generating creative ideas and tailored responses to support a variety of life challenges, making it a valuable companion for personal growth. Ultimately, Kin empowers individuals to take charge of their journeys with confidence and clarity.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
Dialpad Connect
Dialpad Support
Freshdesk
Front
Gladly
Gorgias
HaloCRM
HelpDesk
HubSpot CRM
Intercom
Jira
Jira Service Management
Kustomer
Salesforce
ServiceNow
Slack
Sunshine Conversations
Zammad
Zendesk

Integrations

Amazon Web Services (AWS)
Dialpad Connect
Dialpad Support
Freshdesk
Front
Gladly
Gorgias
HaloCRM
HelpDesk
HubSpot CRM
Intercom
Jira
Jira Service Management
Kustomer
Salesforce
ServiceNow
Slack
Sunshine Conversations
Zammad
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

Free
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Forethought

Founded

2018

Country

United States

Website

www.forethought.ai/

Vendor Details

Company Name

Kin

Founded

2023

Country

Denmark

Website

mykin.ai/

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Product Features

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