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Description
For-Sight Guest Engagement serves as an innovative Marketing and Hotel CRM solution aimed at elevating the guest experience by increasing direct bookings, improving data utilization, and optimizing marketing efforts. This solution gathers crucial data from your Property Management System (PMS) alongside several essential hotel systems, such as Point of Sale, Reputation Management, and Wifi registration. By continuously integrating this information, it establishes a comprehensive and reliable source of truth for each guest, tracking their interactions at every stage of their hotel experience. With our user-friendly and intuitive Query Engine, you can perform in-depth analyses of your data, and save or schedule regular queries to streamline your workflow. Furthermore, this tool allows you to segment your data effectively, enabling you to provide tailored omnichannel communications to your guests, thus enhancing their overall experience and creating opportunities for upselling. The emphasis on delivering a customized guest experience not only fosters brand loyalty and boosts direct bookings but also enhances the return on investment for your marketing strategies while reducing dependence on online travel agencies. Ultimately, this helps hotels to build stronger relationships with their guests, leading to long-term success.
Description
Efficiently deliver timely, relevant, and tailored email marketing campaigns that grab the attention of your hotel guests. Rapidly announce all hotel promotions, discounts, special offers, and other one-time communications using our user-friendly solution. With our drag-and-drop email editor, you can effortlessly craft stunning, responsive emails for your hotel. Enhance every email with a personal touch through dynamic content, merge tags, segmentation, and automated triggers. Address both positive and negative hotel reviews swiftly and efficiently within the platform. Utilize the ticketing system to report service issues to the appropriate team or department. Evaluate your hotel's performance in comparison to competitors by analyzing online review rankings. Consolidate your hotel's social media accounts in one centralized location to monitor engagement, share updates, track insights, and much more. This comprehensive approach not only streamlines your communication efforts but also enhances guest relationships and drives overall satisfaction.
API Access
Has API
No
API Access
Has API
Yes
Integrations
protel MICE
Yes
Blotout
No
Booking.com
No
BrightSide
No
Delphi
Yes
GuestRevu
Yes
Hotellinx Cloud
Yes
Integrate.io
No
Juyo Analytics
No
Meltano
No
Integrations
protel MICE
Yes
Blotout
Yes
Booking.com
Yes
BrightSide
Yes
Delphi
No
GuestRevu
No
Hotellinx Cloud
No
Integrate.io
Yes
Juyo Analytics
Yes
Meltano
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
For-Sight
Country
United Kingdom
Website
for-sight.com
Vendor Details
Company Name
Revinate
Founded
2009
Country
United States
Website
www.revinate.com
Product Features
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
Yes
Housekeeping Management
No
Loyalty Program
Yes
Maintenance Management
No
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
Yes
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
Yes
Single Property
Yes
Vacation Rental
No
