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ease
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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Foodship is an innovative online food ordering platform that operates without commissions for restaurants and cafes in Australia. It serves as a reservation management tool tailored for dining establishments, providing a competitive alternative to services like Menulog, UberEats, and DoorDash. This all-in-one solution encompasses a variety of functionalities essential for running a restaurant effectively. For dishes that allow for customization, such as pizzas or salads, it offers multiple tiers with distinct rules for each, allowing flexibility in how customers select their food items—whether by enforcing mandatory choices or providing optional selections. Additionally, Foodship introduces a QR code ordering feature that enables patrons to scan codes to view the menu on their smartphones, facilitating direct ordering and payment without the need for a dedicated mobile application. This contactless table ordering system not only enhances safety for both guests and staff but also boosts operational efficiency by reducing errors related to incomplete or incorrect orders. Moreover, the user-friendly interface ensures that both restaurant owners and customers have a seamless experience throughout the entire ordering process.

Description

Yelp Host is an innovative AI-driven phone assistant designed specifically for restaurants, ensuring that every customer call is addressed efficiently by managing incoming inquiries 24/7. This platform is capable of responding to guest questions, scheduling and altering reservations, providing real-time updates on wait times, blocking unwanted spam calls, collecting special requests, and sending follow-up messages with menus or relevant links, all autonomously without the need for human intervention. Equipped with a robust foundation of restaurant-specific knowledge, the system seamlessly integrates with the establishment's operational processes, offering continuous support even when staff members are busy, unavailable, or off-site. By utilizing Yelp Host, restaurants can significantly enhance the customer experience through quick and precise phone responses, minimize missed opportunities, optimize reservation processes, and allow team members to concentrate more on providing excellent service rather than managing phone inquiries. Ultimately, this technology not only improves operational efficiency but also fosters greater customer satisfaction and loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Apple Maps
Google Cloud Search
Yelp
Yelp Guest Manager

Integrations

Apple Maps
Google Cloud Search
Yelp
Yelp Guest Manager

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$129 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Foodship

Country

Australia

Website

foodship.com.au

Vendor Details

Company Name

Yelp

Founded

2004

Country

United States

Website

business.yelp.com/restaurants/products/yelp-host/

Product Features

Online Ordering

Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label

Product Features

Alternatives

Alternatives

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