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Description
Foodship is an innovative online food ordering platform that operates without commissions for restaurants and cafes in Australia. It serves as a reservation management tool tailored for dining establishments, providing a competitive alternative to services like Menulog, UberEats, and DoorDash. This all-in-one solution encompasses a variety of functionalities essential for running a restaurant effectively. For dishes that allow for customization, such as pizzas or salads, it offers multiple tiers with distinct rules for each, allowing flexibility in how customers select their food items—whether by enforcing mandatory choices or providing optional selections. Additionally, Foodship introduces a QR code ordering feature that enables patrons to scan codes to view the menu on their smartphones, facilitating direct ordering and payment without the need for a dedicated mobile application. This contactless table ordering system not only enhances safety for both guests and staff but also boosts operational efficiency by reducing errors related to incomplete or incorrect orders. Moreover, the user-friendly interface ensures that both restaurant owners and customers have a seamless experience throughout the entire ordering process.
Description
Yelp Host is an innovative AI-driven phone assistant designed specifically for restaurants, ensuring that every customer call is addressed efficiently by managing incoming inquiries 24/7. This platform is capable of responding to guest questions, scheduling and altering reservations, providing real-time updates on wait times, blocking unwanted spam calls, collecting special requests, and sending follow-up messages with menus or relevant links, all autonomously without the need for human intervention. Equipped with a robust foundation of restaurant-specific knowledge, the system seamlessly integrates with the establishment's operational processes, offering continuous support even when staff members are busy, unavailable, or off-site. By utilizing Yelp Host, restaurants can significantly enhance the customer experience through quick and precise phone responses, minimize missed opportunities, optimize reservation processes, and allow team members to concentrate more on providing excellent service rather than managing phone inquiries. Ultimately, this technology not only improves operational efficiency but also fosters greater customer satisfaction and loyalty.
API Access
Has API
API Access
Has API
Integrations
Apple Maps
Google Cloud Search
Yelp
Yelp Guest Manager
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$129 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Foodship
Country
Australia
Website
foodship.com.au
Vendor Details
Company Name
Yelp
Founded
2004
Country
United States
Website
business.yelp.com/restaurants/products/yelp-host/
Product Features
Online Ordering
Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label