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Description
Fondouq is an innovative hotel management solution designed specifically for independent hotels, guesthouses, riads, and small hotel collections operating in the cloud. Its comprehensive property management system offers features such as intuitive drag-and-drop reservation planning, seamless check-in and check-out processes, management of guest folios, and efficient housekeeping operations. The platform's channel manager ensures that rates and availability are consistently updated across more than 78 online travel agencies, including popular platforms like Booking.com, Expedia, and Airbnb. With a direct booking engine that charges no commission, Fondouq allows for hassle-free reservations and secure online card transactions. Furthermore, it provides point-of-sale tools for restaurants and bars that function on the web, Android devices, and desktops, enabling offline operation and allowing staff to conveniently charge orders to guest rooms. In addition to invoicing that includes VAT and tourist tax, the system conducts daily night audits and features business intelligence dashboards to monitor occupancy, average daily rate, revenue per available room, and channel distribution. The platform incorporates team roles and permissions, facilitating effective management of staff access and responsibilities. Notably, Fondouq integrates advanced AI capabilities, such as identity-document scanning and demand forecasting, to enhance operational efficiency. The platform is accessible in English, French, and Arabic, making it versatile for diverse hotel operations worldwide. With its user-friendly interface and robust features, Fondouq stands out as a comprehensive tool for modern hospitality management.
Description
Smart Order is a comprehensive property management system (PMS) designed specifically for hotels, bed and breakfasts, and vacation rentals. It incorporates essential functions such as front desk operations, a channel manager, a booking engine, and payment processing, all within a single platform. This integrated system automates everyday tasks, minimizes human errors, and optimizes workflows, significantly improving operational efficiency.
The booking engine offered by Smart Order allows for direct reservations without commission fees from various search engines and social media platforms, while its secure payment gateway facilitates international transactions in the local currencies of customers. Furthermore, a real-time channel manager interfaces with leading online travel agencies like Airbnb and Booking.com, effectively preventing overbookings and enhancing occupancy rates.
In addition, Smart Order provides a mobile application for management on the move, instant performance analytics, a centralized inbox for guest interactions, and connections to popular Chinese platforms such as RED and WeChat, allowing businesses to access the expanding tourism sector. This multifaceted system ensures that property owners can manage their operations seamlessly and efficiently.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Airbnb
Yes
Booking.com
Yes
Agoda
Yes
Expedia
No
Trip.com
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$25/month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
HEBERPLANET
Founded
2026
Country
Morocco
Website
fondouq.com
Vendor Details
Company Name
Smart Order
Founded
2014
Country
China
Website
www.smartorder.ai/
Product Features
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
Alternatives
No Alternatives
