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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Oversee and work together on business workflows from their initial stages to final resolution using a secure and adaptable web platform. Ensure all vital information is documented and accessible for you and your team to track essential details. Transfer the case to a specific team, area, or individual to gather more information or assign ownership appropriately. Review all interactions, including comments, attachments, and the history of the case leading to its resolution, all in one place. Eliminate the hassle of switching between different programs or windows, as everything you need can be found within the case. Recognizing that each industry has unique processes, Followit allows for extensive customization to suit your specific business requirements, even accommodating unstructured processes. How can you determine the efficiency of your employees or the effectiveness of your processes? What strategies can you employ to identify bottlenecks? With over 12 reporting options for cases, as well as filters and employee KPIs that analyze data from broad to specific perspectives, you’ll gain valuable insights into your operations. This comprehensive approach not only streamlines your workflow but also enhances overall productivity.

Description

IBM® Business Automation Workflow is a fundamental component of IBM Cloud Pak® for Business Automation, bringing together information, processes, and users to facilitate the automation of digital workflows, whether deployed on-premises or in the cloud. This solution enables the creation of workflows designed to enhance productivity, foster better collaboration among teams, and provide valuable insights for case resolution and improved business outcomes. By consolidating and standardizing task work, organizations can prioritize more effectively. It allows for the integration of process-centric and case-centric operations within repeatable business workflows, catering to broader enterprise demands. The platform accelerates client interactions by granting workflow participants and case workers access to essential systems, information, and analytics. It enhances the speed of transactional workflows and case resolutions, while built-in visibility and robust analytics help pinpoint optimal actions for swift case resolution and stronger collaboration between IT and business teams. Additionally, users can leverage a self-service portal that offers convenient access to development, testing, and runtime environments, empowering teams to streamline their operations further. This comprehensive approach ensures that businesses can adapt to changing demands and enhance their overall agility in the marketplace.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Chrome Yes 
IBM Cloud Pak for Business Automation No 
Microsoft Azure Yes 
Slack Yes 

Integrations

Google Chrome No 
IBM Cloud Pak for Business Automation Yes 
Microsoft Azure No 
Slack No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Followit

Founded

2015

Website

www.followit.com

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/products/business-automation-workflow

Product Features

Business Process Management

Access Controls / Permissions No 
Alerts / Notifications No 
Business Process Automation No 
Business Rules Management No 
Collaboration No 
Process Change Tracking No 
Process Mapping No 
Process Modeling & Design No 
Visual Workflow Management No 

Product Features

Workflow Management

Access Controls/Permissions No 
Approval Process Control No 
Business Process Automation No 
Calendar Management No 
Compliance Tracking No 
Configurable Workflow No 
Customizable Dashboard No 
Document Management No 
Forms Management No 
Graphical Workflow Editor No 
Mobile Access No 
No-Code No 
Task Management No 
Third Party Integrations No 
Workflow Configuration No 

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