Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Fluentgrid Integrated Opera Center (IOC), an operations intelligence solution, provides an organization-wide situational awareness through integration with various operations and enterprise system. The Fluentgrid IOC solution's IoT capabilities and advanced analytics help identify and manage incidents with the help predefined SOPs. They also help predict and prevent events from occurring. Smart cities are characterized by an uninterrupted flow of utility services, coordinated instrumentation, citizen participation, and deeper insights into city data to ensure continuous improvement. Fluentgrid's City Operations Center solution (COC), built around Actilligence platform makes this possible. It integrates all city systems and smart elements at a centralized command and control centre, enabling real-time, collaborative and informed decision making.
Description
Methodia offers a versatile SaaS solution designed for managing customer lifecycles and revenue, encompassing features such as Billing, CRM, Self-Service Portals, Broker Portal, Back-Office Portal, EAM, and BI/Reporting. This innovative suite empowers utilities to streamline their service bundling, automate the entire order-to-cash process, and provide tailored self-service options that lower operational costs while enhancing customer loyalty. The Methodia Utility Suite boasts adjustable modules and portals that fit seamlessly with current IT infrastructures, simplifying catalog management, lowering integration risks, and accelerating the launch of new services. By leveraging these capabilities, organizations can achieve a more efficient approach to service delivery and customer engagement.
API Access
Has API
No
API Access
Has API
No
Integrations
DIGIT
Yes
Fluentgrid AMI
Yes
Fluentgrid Actilligence
Yes
Fluentgrid Smart Meter Operations Center (SMOC)
Yes
HubSpot CRM
No
IBM Maximo Application Suite
No
Kraken
No
SAP HANA
No
Salesforce
No
Integrations
DIGIT
No
Fluentgrid AMI
No
Fluentgrid Actilligence
No
Fluentgrid Smart Meter Operations Center (SMOC)
No
HubSpot CRM
Yes
IBM Maximo Application Suite
Yes
Kraken
Yes
SAP HANA
Yes
Salesforce
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Fluentgrid
Founded
1998
Country
India
Website
fluentgrid.com/integrated-operations-center/
Vendor Details
Company Name
Methodia
Founded
1998
Country
United Kingdom
Website
www.methodia.com
Product Features
Utility Billing
ACH Payment Processing
Yes
Account Management
Yes
Billing & Invoicing
Yes
Cable
No
Collections Management
Yes
Customer Management
Yes
Electricity
Yes
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
Yes
Natural Gas
Yes
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
Yes
Trash
Yes
Water
Yes
Work Order Management
Yes
Utility Management Systems
Billing & Invoicing
No
Cable
No
Customer Management
No
Demand Planning
No
Electricity
No
Natural Gas
No
Plant Management
No
Service Call Management
No
Trash
No
Water
No
Work Order Management
No
Workforce Management
No
Product Features
Utility Billing
ACH Payment Processing
No
Account Management
Yes
Billing & Invoicing
Yes
Cable
No
Collections Management
Yes
Customer Management
Yes
Electricity
Yes
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
Yes
Natural Gas
Yes
Non-Metered Billing
Yes
Online Payment Processing
No
Penalty / Cut-Off Processing
No
Rate Management
Yes
Service Call Management
No
Trash
No
Water
Yes
Work Order Management
Yes
Utility Management Systems
Billing & Invoicing
Yes
Cable
Yes
Customer Management
Yes
Demand Planning
Yes
Electricity
Yes
Natural Gas
Yes
Plant Management
Yes
Service Call Management
Yes
Trash
No
Water
Yes
Work Order Management
Yes
Workforce Management
Yes