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Description

Fluentgrid Integrated Opera Center (IOC), an operations intelligence solution, provides an organization-wide situational awareness through integration with various operations and enterprise system. The Fluentgrid IOC solution's IoT capabilities and advanced analytics help identify and manage incidents with the help predefined SOPs. They also help predict and prevent events from occurring. Smart cities are characterized by an uninterrupted flow of utility services, coordinated instrumentation, citizen participation, and deeper insights into city data to ensure continuous improvement. Fluentgrid's City Operations Center solution (COC), built around Actilligence platform makes this possible. It integrates all city systems and smart elements at a centralized command and control centre, enabling real-time, collaborative and informed decision making.

Description

Gigawatt AI offers a specialized suite of software designed specifically for regulated utility companies. This suite includes modules for Customer, Revenue, Service, Procurement, Power, and Market functions, all integrated through an AI-enhanced Utility Data Fabric. Utilities have the flexibility to implement these modules gradually, integrating them with current customer data, enterprise resource planning, and operational systems, which enhances established workflows without necessitating a complete overhaul of core technologies. Established by leaders in utility management and AI innovation, and created with insights from leading utilities across the U.S., Gigawatt ensures secure, governed, and scalable adoption of AI technologies within the operations of regulated utilities. This approach not only modernizes utility processes but also empowers companies to leverage data effectively for improved decision-making.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

DIGIT Yes 
Fluentgrid AMI Yes 
Fluentgrid Actilligence Yes 
Fluentgrid Smart Meter Operations Center (SMOC) Yes 

Integrations

DIGIT No 
Fluentgrid AMI No 
Fluentgrid Actilligence No 
Fluentgrid Smart Meter Operations Center (SMOC) No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Fluentgrid

Founded

1998

Country

India

Website

fluentgrid.com/integrated-operations-center/

Vendor Details

Company Name

Gigawatt

Founded

2025

Country

United States

Website

gigawatt.ai/

Product Features

Utility Billing

ACH Payment Processing Yes 
Account Management Yes 
Billing & Invoicing Yes 
Cable No 
Collections Management Yes 
Customer Management Yes 
Electricity Yes 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out Yes 
Natural Gas Yes 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing Yes 
Rate Management Yes 
Service Call Management Yes 
Trash Yes 
Water Yes 
Work Order Management Yes 

Utility Management Systems

Billing & Invoicing No 
Cable No 
Customer Management No 
Demand Planning No 
Electricity No 
Natural Gas No 
Plant Management No 
Service Call Management No 
Trash No 
Water No 
Work Order Management No 
Workforce Management No 

Product Features

Utility Management Systems

Billing & Invoicing No 
Cable No 
Customer Management No 
Demand Planning No 
Electricity No 
Natural Gas No 
Plant Management No 
Service Call Management No 
Trash No 
Water No 
Work Order Management No 
Workforce Management No 

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