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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Flowly AI offers a cloud-centric AI voice receptionist designed specifically for trades and home service industries such as plumbing, HVAC, electrical, roofing, and garage door services in British Columbia. Operating 24/7, it efficiently handles incoming calls by identifying caller requirements, arranging service appointments, and scheduling estimates and inspections directly into the company’s calendar, while also sending a summary email after each interaction. Businesses have the convenience of forwarding their current phone number instead of changing it. The vendor is responsible for setting up the service, crafting call scripts tailored to each company’s specific offerings, pricing, and operational hours, and providing ongoing support for script modifications. The Full-Time plan features emergency dispatch services for on-call technicians, while the After-Hours plan caters to nighttime, weekend, and overflow calls. Monthly billing applies to the plans, which come with usage restrictions and extra charges for additional minutes used, ensuring transparency in costs. This solution allows businesses to enhance customer service while focusing on their core operations.

Description

SecondCall AI offers AI-driven front-desk solutions tailored for local enterprises that depend on phone calls and appointment scheduling. Their AI receptionist, named Debbie, operates around the clock, including during off-hours, weekends, and while employees are busy on-site. The platform manages missed-call text responses, qualifies incoming callers, schedules appointments directly into the business calendar, and follows up on estimates provided. Additionally, it features automated requests for reviews, seasonal marketing campaigns, comprehensive call summaries, recordings, transcripts, and monthly performance evaluations. The vendor assists in configuring services, business hours, coverage areas, and calendar specifics, typically completing the setup within one week. A 60-day trial period is available for $297 a month, which includes complimentary setup and allows for cancellation at any time. This service is specifically designed to meet the needs of various local service industries, such as HVAC, roofing, plumbing, garage door services, residential electrical work, med spas, and others that require effective management of routine inbound calls and scheduling tasks while their teams are engaged in other activities. By utilizing such a service, businesses can ensure they never miss an opportunity to connect with potential customers.

API Access

Has API No 

API Access

Has API No 

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Integrations

No details available.

Integrations

No details available.

Pricing Details

$297 CAD/month
After-Hours: $297/month for up to 600 minutes. Full-Time: $497/month for up to 1,500 minutes. Plans are billed monthly, with no setup fee or annual contract. Usage above the plan allowance is $0.35 per minute. A free two-week pilot is available without a card. The first five founding clients may qualify for Full-Time at $297/month for 12 months.
Free Trial Yes 
Free Version No 

Pricing Details

$297/month
The 60-day pilot costs $297 per month and includes free setup, with cancellation available at any time. Full Front Desk plans cost $1,200–$1,800 per month.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Flowly AI

Country

Canada

Website

flowlyai.ca

Vendor Details

Company Name

SecondCall AI

Founded

2020

Country

United States

Website

secondcallaii.com

Product Features

Product Features

Alternatives

Alternatives

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