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Description
Flowby is an innovative cloud-based digital queue management system that allows customers to join and track live queues using their smartphones through QR code scanning, thereby removing the necessity for physical lines, hardware, or paper tickets. Users receive a unique queue number, can keep an eye on their status, and get alerts when it’s their turn, giving them the freedom to move about rather than being confined to a conventional line. The platform is accessible via any web browser across devices and can consolidate multiple queues, accommodate customer input like order numbers for pickups, and also function as a tablet kiosk for manual queue management. With the goal of enhancing customer flow and satisfaction, Flowby helps businesses minimize the perceived waiting time, boosts sales by allowing customers to browse while they wait, and improves staff productivity by centralizing queue management on a single dashboard. Additionally, it offers customizable configurations for queue groups and is adaptable to the specific requirements of stores and service points, all without the need for installation. This flexibility makes it an effective solution for various business environments.
Description
Simple Queue is a virtual waiting room solution tailored to handle website traffic surges during peak times for end-users. It seamlessly integrates with CDNs and is compatible with native mobile applications. When Simple Queue is implemented on your website, users who surpass the site's capacity limits are redirected to the queue, where they wait until space becomes available. As slots free up, the system efficiently returns users to the website in an orderly manner, maintaining a balanced flow. You maintain complete oversight of all operational aspects, including user entry rates, overall volume, and pacing. The setup and management process is straightforward, conducted through a user-friendly browser-based self-service console without necessitating backend modifications. Moreover, real-time analytics, tracking, and monitoring features offer essential insights for effective management. This cloud-based software solution allows for an unlimited number of concurrent users, ensuring that management servers remain stable and unburdened even during high-demand periods. Ultimately, Simple Queue enhances user experience while safeguarding your website's performance.
API Access
Has API
API Access
Has API
Integrations
Simple Servers
Pricing Details
€60 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Flowby
Founded
2021
Country
Sweden
Website
flowby.io
Vendor Details
Company Name
Simple Servers
Country
United Kingdom
Website
www.simpleservers.co.uk/simple-queue
Product Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue