Average Ratings 0 Ratings
Average Ratings 7 Ratings
Description
Flowby is an innovative cloud-based digital queue management system that allows customers to join and track live queues using their smartphones through QR code scanning, thereby removing the necessity for physical lines, hardware, or paper tickets. Users receive a unique queue number, can keep an eye on their status, and get alerts when it’s their turn, giving them the freedom to move about rather than being confined to a conventional line. The platform is accessible via any web browser across devices and can consolidate multiple queues, accommodate customer input like order numbers for pickups, and also function as a tablet kiosk for manual queue management. With the goal of enhancing customer flow and satisfaction, Flowby helps businesses minimize the perceived waiting time, boosts sales by allowing customers to browse while they wait, and improves staff productivity by centralizing queue management on a single dashboard. Additionally, it offers customizable configurations for queue groups and is adaptable to the specific requirements of stores and service points, all without the need for installation. This flexibility makes it an effective solution for various business environments.
Description
Smart Queue Management System reduces customer queue time, increases staff productivity, and delivers a pleasant customer experience. We have the solution for any business size. Qwaiting is a cloud-based queue management software. Queue Systems are designed for reducing wait times. Qwaiting is more than just a queue system. Our Queuing solutions increase efficiency, enhance profitability, create a secure environment and improve the customer experience. Your customers will not be willing to wait if you provide excellent customer service. Qwaiting allows customers to check in by phone and wait to be served. Your staff will have all the information they need to provide the best customer service. You will have a complete picture of the situation in real-time. We provide data that helps you make better business decisions, from customer journeys to employee performance.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Calabrio Workforce Management
No
Cisco Webex
No
EpicCare EMR
No
Microsoft Dynamics 365
No
Microsoft Exchange
No
Microsoft Teams
No
Nexsign
No
Oracle Siebel CRM
No
Scala Digital Signage
No
Telegram
No
Integrations
Calabrio Workforce Management
Yes
Cisco Webex
Yes
EpicCare EMR
Yes
Microsoft Dynamics 365
Yes
Microsoft Exchange
Yes
Microsoft Teams
Yes
Nexsign
Yes
Oracle Siebel CRM
Yes
Scala Digital Signage
Yes
Telegram
Yes
Pricing Details
€60 per month
Free Trial
Yes
Free Version
No
Pricing Details
$199 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Flowby
Founded
2021
Country
Sweden
Website
flowby.io
Vendor Details
Company Name
Qwaiting
Founded
2018
Country
Singapore
Website
qwaiting.com
Product Features
Queue Management
Appointment Scheduling
No
Calendar
No
Communication Tools
No
Contactless
No
Customer Surveys
No
Dashboard
No
For Banks
No
For Government
No
For Healthcare
No
For Restaurants
No
For Retail
No
SMS Marketing
No
Supports Multiple Counters
No
Virtual Queue
No
Product Features
Queue Management
Appointment Scheduling
Yes
Calendar
Yes
Communication Tools
Yes
Contactless
Yes
Customer Surveys
Yes
Dashboard
Yes
For Banks
Yes
For Government
Yes
For Healthcare
Yes
For Restaurants
Yes
For Retail
Yes
SMS Marketing
Yes
Supports Multiple Counters
Yes
Virtual Queue
Yes