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Average Ratings 7 Ratings

Total
ease
features
design
support

Description

Flowby is an innovative cloud-based digital queue management system that allows customers to join and track live queues using their smartphones through QR code scanning, thereby removing the necessity for physical lines, hardware, or paper tickets. Users receive a unique queue number, can keep an eye on their status, and get alerts when it’s their turn, giving them the freedom to move about rather than being confined to a conventional line. The platform is accessible via any web browser across devices and can consolidate multiple queues, accommodate customer input like order numbers for pickups, and also function as a tablet kiosk for manual queue management. With the goal of enhancing customer flow and satisfaction, Flowby helps businesses minimize the perceived waiting time, boosts sales by allowing customers to browse while they wait, and improves staff productivity by centralizing queue management on a single dashboard. Additionally, it offers customizable configurations for queue groups and is adaptable to the specific requirements of stores and service points, all without the need for installation. This flexibility makes it an effective solution for various business environments.

Description

Queue-it empowers the world's biggest brands to deliver on their busiest days. The virtual waiting room lets you control online traffic in high-demand situations to deliver superior experiences and treat visitors fairly. When online visitors exceed your capacity, they are redirected to a customizable waiting room and then throttled back to your website or app in a controlled first-come, first-served order. Additionally, the virtual waiting room gives you full control over traffic inflow to your site & app, acting as a security checkpoint where you block bots & abuse. You can validate customers based on unique identifiers like user ID or email address, ensuring only verified customers access your products. And enhanced analytics give you insight into the quantity & quality of your traffic so you can adapt bot mitigation for your next sale.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Akamai
Amazon CloudFront
Android
Apache Cordova
Apple iOS
AspDotNetStorefront
Cloudflare Workers
F5 BIG-IP
Fastly
Java
JavaScript
Lua
Magento
Node.js
PHP
Python
React
Ruby on Rails
Salesforce Agentforce Commerce

Integrations

Akamai
Amazon CloudFront
Android
Apache Cordova
Apple iOS
AspDotNetStorefront
Cloudflare Workers
F5 BIG-IP
Fastly
Java
JavaScript
Lua
Magento
Node.js
PHP
Python
React
Ruby on Rails
Salesforce Agentforce Commerce

Pricing Details

€60 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Flowby

Founded

2021

Country

Sweden

Website

flowby.io

Vendor Details

Company Name

Queue-it ApS

Founded

2010

Country

Denmark

Website

queue-it.com

Product Features

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Load Balancing

Authentication
Automatic Configuration
Content Caching
Content Routing
Data Compression
Health Monitoring
Predefined Protocols
Redundancy Checking
Reverse Proxy
SSL Offload
Schedulers

Alternatives

Queue Mobile Reviews

Queue Mobile

Fulcrum Design

Alternatives