Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Flowby is an innovative cloud-based digital queue management system that allows customers to join and track live queues using their smartphones through QR code scanning, thereby removing the necessity for physical lines, hardware, or paper tickets. Users receive a unique queue number, can keep an eye on their status, and get alerts when it’s their turn, giving them the freedom to move about rather than being confined to a conventional line. The platform is accessible via any web browser across devices and can consolidate multiple queues, accommodate customer input like order numbers for pickups, and also function as a tablet kiosk for manual queue management. With the goal of enhancing customer flow and satisfaction, Flowby helps businesses minimize the perceived waiting time, boosts sales by allowing customers to browse while they wait, and improves staff productivity by centralizing queue management on a single dashboard. Additionally, it offers customizable configurations for queue groups and is adaptable to the specific requirements of stores and service points, all without the need for installation. This flexibility makes it an effective solution for various business environments.
Description
Pickup Signal serves as a hosted display system tailored for food establishments, particularly those with pickup counters, by showcasing orders in a "Making" queue and transitioning them to "Ready" status as staff update their progress, allowing customers to monitor their orders on a TV or tablet. Businesses can seamlessly integrate their eligible orders from Square, manually input tickets, or transmit orders via a website or kiosk using the secure API. Staff members have the convenience of managing orders through Pickup Signal's dedicated iPhone and iPad application or an accessible web page on mobile devices, enabling them to add new orders, modify statuses, and indicate when pickups occur. The customer display operates smoothly in a TV browser or on compatible screens, offering various viewing modes, including full, Making-only, and Ready-only options. Customization is key, as shops can select distinctive board designs while incorporating their branding elements such as name, logo, and color scheme. Specifically designed for coffee shops, bakeries, boba and tea establishments, as well as other made-to-order service counters, Pickup Signal adds a customer-friendly pickup interface that complements existing payment and kitchen production frameworks, ultimately enhancing the overall customer experience. By streamlining the order process, it helps businesses increase efficiency and improve customer satisfaction.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Make
No
Square POS
No
Zapier
No
Pricing Details
€60 per month
Free Trial
Yes
Free Version
No
Pricing Details
$19.99/location/month
A 30-day free trial requires no credit card. After the trial, the subscription is $19.99 per location per month, billed monthly. Unlimited TVs and staff devices are included at each location; additional locations are billed at the same rate.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Flowby
Founded
2021
Country
Sweden
Website
flowby.io
Vendor Details
Company Name
Pickup Signal
Founded
2026
Country
United States
Website
pickupsignal.com
Product Features
Queue Management
Appointment Scheduling
No
Calendar
No
Communication Tools
No
Contactless
No
Customer Surveys
No
Dashboard
No
For Banks
No
For Government
No
For Healthcare
No
For Restaurants
No
For Retail
No
SMS Marketing
No
Supports Multiple Counters
No
Virtual Queue
No
Product Features
Digital Signage
Automatic Player Updates
No
Content Scheduling
No
Media Library
No
Multi-Screen Support
No
Remote Deployment
No
Remote Display Management
No
Visual Editor
No