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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

For many years, businesses have been led to believe that they would receive effective solutions for application modernization, digital product innovation, and no-code or low-code development options. Unfortunately, these assurances fell short, leaving organizations with numerous fragmented point solutions that lack scalability, ultimately chaining them to proprietary languages and rigid vendor offerings. Companies are now confronted with a pressing requirement for modernization, as approximately 80% of their IT budgets are tied up in outdated legacy systems. There's a strong demand for quick integrations paired with simplified, cost-effective implementation strategies. The competitive landscape is fierce; not only is it challenging to capture market share, but achieving growth is even more daunting. To thrive, enterprises must create intricate omnichannel digital products that deliver superior user experiences. Frustration is mounting among developers who feel trapped by proprietary programming languages and escalating vendor costs due to add-ons. Therefore, large enterprises urgently need the flexibility to easily construct and enhance their digital platforms without limitations. This need for adaptability is crucial for sustaining their competitive edge in a rapidly evolving market.

Description

Introducing Zendesk Sunshine, an innovative and adaptable CRM platform. Built on AWS, Sunshine enables you to effortlessly connect and comprehend all your customer data, regardless of its location. It is designed for speed and strength, granting you the liberty to create whatever solutions you envision. Many companies struggle with outdated CRM systems that are inflexible and only provide a limited perspective of their customers. In contrast, Zendesk Sunshine offers a revolutionary approach. This contemporary CRM platform is designed to deliver a comprehensive view of customers, utilizing data from diverse sources. It empowers businesses with the flexibility needed for innovation and the capability to expand. Most importantly, it allows you to craft exceptional customer experiences. By prioritizing people over outdated CRM systems, Sunshine equips you with the tools necessary to identify, understand, and categorize your customers, ensuring more tailored interactions and fostering deeper relationships. With Sunshine, you can truly transform your approach to customer engagement.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Ada
Bold BI
Campaign Monitor
Causal
CorralData
Ikigai
Mailchimp
Micromerce
Mindsay
Mozart Data
Okta
Quaeris
Tisane
Zaius
Zendesk Chat
Zendesk Connect
Zendesk Gather
Zendesk Sell
Zendesk Talk

Integrations

Ada
Bold BI
Campaign Monitor
Causal
CorralData
Ikigai
Mailchimp
Micromerce
Mindsay
Mozart Data
Okta
Quaeris
Tisane
Zaius
Zendesk Chat
Zendesk Connect
Zendesk Gather
Zendesk Sell
Zendesk Talk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

FlowX.AI

Founded

2020

Country

United States

Website

www.flowx.ai/

Vendor Details

Company Name

Zendesk

Founded

2007

Country

United States

Website

www.zendesk.com/platform/

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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