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Average Ratings 0 Ratings
Description
FlowHealth is an innovative patient communication solution powered by AI, designed to eliminate the need for medical practices to operate in-house call centers. Its AI assistant, Emma, efficiently manages incoming calls, schedules appointments, addresses inquiries, and follows up with patients while seamlessly integrating with the practice's electronic health record system. Rather than forcing practices to adapt to a rigid system, FlowHealth customizes its approach to fit each office’s unique workflow, enhancing the existing technology in place. Acting as a supportive front-desk colleague, Emma provides immediate responses to inbound calls, manages patient scheduling, helps alleviate busy times, and offers assistance during evenings and weekends, all while communicating fluently in English, Spanish, and additional languages. Furthermore, she takes charge of outbound communications by promptly confirming online requests, reducing no-show rates, and directly entering appointments into the calendar. In terms of appointment reminders, Emma proactively calls and texts patients prior to their appointments, confirms attendance, assists with rescheduling, and addresses basic inquiries, thereby minimizing the chances of last-minute cancellations and optimizing the practice's efficiency. With FlowHealth, medical practices can enhance patient engagement and streamline operations, ultimately leading to improved patient satisfaction.
Description
Opkit employs advanced AI technology to streamline routine phone calls for medical practices, telehealth providers, and other prominent healthcare organizations, effectively reducing manual labor and minimizing the risk of human error. You can initiate new phone call tasks at any time, receiving results in mere hours instead of the usual days. Each call can gather as many as 100 data points, allowing you to set specific objectives based on strict data types including string, boolean, currency, number, and more. Utilize Opkit to automate any recurring outbound call task, no matter how intricate or who the recipient is. Manage your practice with assurance, knowing that Opkit will accomplish the task, even in situations where AI may not perform perfectly. The platform is fully compliant with HIPAA regulations, holds SOC 2 Type 2 certification, and is hosted on Amazon Web Services, a leading secure cloud provider. You can effortlessly review call results, recordings, and transcripts through any modern web browser. Additionally, Opkit offers the ability to create and export a large volume of tasks simultaneously with user-friendly bulk upload and download features, ensuring efficiency in your workflow. This makes it an invaluable tool for healthcare professionals seeking to enhance communication and operational efficiency.
API Access
Has API
API Access
Has API
Integrations
AdvancedMD
Amazon Web Services (AWS)
Azalea EHR
DrChrono
EPIC HRMS
Greenway Health
ModMed
NextGen
Nextech
Tebra
Integrations
AdvancedMD
Amazon Web Services (AWS)
Azalea EHR
DrChrono
EPIC HRMS
Greenway Health
ModMed
NextGen
Nextech
Tebra
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FlowHealth
Country
United States
Website
flowhealth.ai/
Vendor Details
Company Name
Opkit
Country
United States
Website
www.opkit.co