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Average Ratings 2,173 Ratings

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Description

Laptops vanish from spreadsheets, and agents left unchecked make auditors twitch. Flottix is one registry that fixes both halves: hardware, license inventory, custody records, and audit history sit in a database governed by a strict state machine, and AI agents run the errands through MCP. When an agent prepares an onboard, moves custody, or counts stock, the action lands as a proposal. A person approves it; only then does the registry change. Every transition is logged, each customer's data stays walled off from the others, and rewriting a log entry isn't possible through the API. Claude, Cursor, or any other MCP client works. The quickstart has you taking inventory through Claude in five minutes. 50 items free, protocol fully unlocked at every tier. Starter costs EUR 19/month; Professional (EUR 59/month) adds staged approvals, so a second person signs off on agent actions. Self-hosting isn't on the roadmap. This is a hosted service.

Description

Freshservice is the right choice if you are looking for an IT service desk solution with simplicity. Freshservice is an easy-to-use ITIL service desk from Freshworks that helps businesses modernize IT and other business functions without the complexity and cost. Freshservice provides everything teams need to manage proactive IT services, including asset management, ticketing, configuration management, enhanced impact analysis, robust incident management functions, and more.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Asset Panda No 
Bold BI No 
Device42 No 
Egnyte No 
Helpware No 
LogMeIn Rescue No 
Microsoft 365 No 
Microsoft Azure No 
Microsoft Dynamics 365 No 
OfficeSpace Software No 
Oomnitza No 
Quickwork No 
Runbook Studio No 
ServiceNow No 
Snipe-IT Yes 
Stackreaction No 
Truto No 
anecdotes No 
miniOrange No 
n8n No 

Integrations

Asset Panda Yes 
Bold BI Yes 
Device42 Yes 
Egnyte Yes 
Helpware Yes 
LogMeIn Rescue Yes 
Microsoft 365 Yes 
Microsoft Azure Yes 
Microsoft Dynamics 365 Yes 
OfficeSpace Software Yes 
Oomnitza Yes 
Quickwork Yes 
Runbook Studio Yes 
ServiceNow Yes 
Snipe-IT No 
Stackreaction Yes 
Truto Yes 
anecdotes Yes 
miniOrange Yes 
n8n Yes 

Pricing Details

$19/month
Free Trial Yes 
Free Version Yes 

Pricing Details

$19/agent/month
Starter: $19/agent/month
Growth: $49/agent/month
Pro: $99/agent/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Flottix

Founded

2026

Country

France

Website

www.flottix.app

Vendor Details

Company Name

Freshworks

Founded

2010

Country

United States

Website

freshservice.com

Product Features

IT Asset Management

Asset Tracking Yes 
Audit Management Yes 
Compliance Management Yes 
Configuration Management Yes 
Contract/License Management Yes 
Cost Tracking Yes 
Depreciation Management Yes 
IT Service Management Yes 
Inventory Management Yes 
Maintenance Management Yes 
Procurement Management No 
Requisition Management No 
Supplier Management No 

Product Features

Asset Tracking

Activity Tracking Yes 
Audit Trails Yes 
Barcoding / RFID Yes 
Checkout / Check-In No 
Depreciation Tracking Yes 
Disposal Tracking Yes 
Inventory Management Yes 
Location Tracking No 
QR Codes Yes 
Reservations No 
Service History Yes 

Change Management

Approval Workflow Yes 
Audit Trail Yes 
Automated Notifications No 
Change Calendar Yes 
Change Planning Yes 
Compliance Management Yes 
Prioritization Yes 
Release Management Yes 
Task Management Yes 
Tracking & Reporting No 
Training Management No 

Cloud Management

Access Control No 
Billing & Provisioning No 
Capacity Analytics No 
Cost Management No 
Demand Monitoring No 
Multi-Cloud Management No 
Performance Analytics No 
SLA Management No 
Supply Monitoring No 
Workflow Approval No 

CMDB

Change Management Yes 
Configuration Management Yes 
Data Visualization Yes 
Device Auto Discovery Yes 
IT Asset Management Yes 
Impact Management No 
License Management Yes 
Performance Management No 
Relationship Mapping Yes 

Complaint Management

Case Management Yes 
Complaint Classification Yes 
Corrective Actions (CAPA) Yes 
Customer Complaint Tracking Yes 
Feedback Management Yes 
Forms Management Yes 
Issue Tracking Yes 
Quality Assurance Management No 
Routing Yes 
Self Service Portal Yes 
Social Media Monitoring No 
Survey Management Yes 

Contract Management

Buy Side (Suppliers) Yes 
Completion Tracking Yes 
Compliance Tracking No 
Contract Lifecycle Management Yes 
Electronic Signature Yes 
Full Text Search No 
Government Contracts No 
Pre-built Templates Yes 
Sell Side (Customers) Yes 
Specialty Contracts No 
Version Control No 
Workflow Management Yes 

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products Yes 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Incident Management

Audit Trail Yes 
Corrective Actions (CAPA) Yes 
Disaster Recovery No 
IT Incident Management Yes 
Incident Reporting Yes 
OSHA Compliance Yes 
Root-Cause Diagnosis Yes 
Safety Management Yes 
Task Management Yes 
Ticket Management Yes 

Issue Tracking

Assignment Management Yes 
Dashboard Yes 
Escalation Management Yes 
Issue Auditing Yes 
Issue Scheduling Yes 
Knowledge Base Yes 
Project Management Yes 
Recurring Issues Yes 
Scheduling Yes 
Task Management Yes 

IT Asset Management

Asset Tracking Yes 
Audit Management Yes 
Compliance Management Yes 
Configuration Management Yes 
Contract/License Management Yes 
Cost Tracking Yes 
Depreciation Management Yes 
IT Service Management Yes 
Inventory Management Yes 
Maintenance Management Yes 
Procurement Management Yes 
Requisition Management Yes 
Supplier Management Yes 

IT Management

Capacity Monitoring No 
Compliance Management Yes 
Event Logs No 
Hardware Inventory Yes 
IT Budgeting No 
License Management Yes 
Patch Management No 
Remote Access No 
Scheduling Yes 
Software Inventory Yes 
User Activity Monitoring Yes 

IT Project Management

Bug Tracking Yes 
Issue Management Yes 
Milestone Tracking No 
Percent-Complete Tracking Yes 
Portfolio Management No 
Prioritization Yes 
Product Roadmapping Yes 
Requirements Management Yes 
Resource Management No 
Status Tracking Yes 
Supports Agile Yes 
Supports Scrum Yes 
Task Management Yes 
Testing / QA Management Yes 
Time & Expense Tracking Yes 

IT Service

Contract Management Yes 
IT Asset Management Yes 
Incident Management Yes 
Knowledge Management Yes 
Release Management Yes 
Self Service Portal Yes 
Service Catalog Yes 
Service Reporting Yes 
Ticket Management Yes 

ITSM

Asset Tracking Yes 
Availability Management No 
Change Management Yes 
Configuration Management Yes 
Contract/License Management Yes 
Dashboard Yes 
Incident Management Yes 
Problem Management Yes 
Project Management Yes 
Release & Deployment Management Yes 
Self Service Portal Yes 

SaaS Management

License Management No 
Onboarding No 
Renewal Management No 
SaaS Operations Management No 
Shadow IT Detection No 
Spend Management No 
Subscription Management No 
Usage Tracking / Analytics No 
Vendor Management No 

Service Desk

CMDB Yes 
Change Management Yes 
IT Asset Management Yes 
Incident Management Yes 
Knowledge Base Yes 
Mobile Access Yes 
Procurement Management Yes 
Remote Control Yes 
SLA Management Yes 
Self Service Portal Yes 

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