Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Driving business from both internal and external viewpoints requires navigating shifts in market dynamics, policies, and information flows. These evolving factors impact operational choices that span various domains, including business processes, workflows, rules, data analytics, and robotics. The FlexRule TM Advanced Decision Management Suite empowers organizations to adapt to these changes, ensuring that their operational decisions are not only optimized but also focused on customer needs and aware of situational contexts. By utilizing this suite, companies can deliver highly tailored and optimized customer experiences through mass personalization. Furthermore, they can significantly reduce turnaround times from several months to just one day while launching new services punctually. Additionally, it facilitates the effective and efficient management of urgent laws, regulations, and both internal and external policies, thereby helping to mitigate regulatory risks and enhancing overall compliance. This comprehensive approach allows businesses to thrive even in a rapidly changing environment.
Description
Oracle Intelligent Advisor empowers service agents to provide accurate and tailored guidance to every customer. This innovative decision automation tool enables business users to set up rules, ensuring that the advice given is consistent and clear, thereby enhancing the efficiency and personalization of customer service. It allows customers to independently tackle both straightforward and intricate problems. By employing intelligent online interviews, users receive customized advice suited to their individual needs. Business users are empowered to configure this advice seamlessly, using either a web browser or a desktop development application. Additionally, it allows these users to create and oversee rules without needing to involve a programmer. With the ability to easily develop and implement decision-making services directly in a web browser, there is no requirement for installing or managing a separate desktop tool. Furthermore, this solution centralizes the unique application logic, making it simple to share decision-making rules with all relevant stakeholders. In this way, Oracle Intelligent Advisor not only enhances service efficiency but also fosters collaboration among teams.
API Access
Has API
API Access
Has API
Integrations
Docker
Microsoft Azure
Oracle Cloud CX
Oracle Knowledge Management
Oracle Service
Integrations
Docker
Microsoft Azure
Oracle Cloud CX
Oracle Knowledge Management
Oracle Service
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FlexRule
Founded
2008
Country
Australia
Website
www.flexrule.com
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/cx/service/intelligent-advisor/
Product Features
Decision Support
Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control
Product Features
Decision Support
Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control