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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Fleet Cost & Care is a fleet management software platform built to help companies streamline operations and manage their fleet assets more effectively. The system centralizes information across departments, allowing teams to track equipment, manage service schedules, and oversee operational workflows from a single platform. Its NexGen software automates key processes such as quoting, dispatching, scheduling, and service management to reduce manual work and improve efficiency. Field workers can use the mobile application to complete safety inspections, upload photos, collect digital signatures, and log daily labor directly from job sites. This information is instantly transmitted to office teams, ensuring real-time visibility into operations and reducing delays caused by paperwork. The software also integrates with accounting systems to simplify invoicing, payroll processing, and financial reporting. By standardizing operational processes, businesses can reduce errors and improve coordination between field crews and office staff. Fleet Cost & Care is designed specifically for industries that rely heavily on equipment and fleet operations. Its unified platform replaces multiple standalone systems with one centralized solution for operational management. Through automation and real-time data access, the software helps organizations improve productivity, lower operating costs, and increase profitability.

Description

Accelerate issue resolution with immediate visual assistance for both field teams and customers. Equip your field teams and equipment operators with advanced features like visual issue reporting, intelligent recommendations, chat options, AR-enabled live video, detailed checklists, and a comprehensive knowledgebase. At SnapSupport, we are dedicated to enhancing the operations of tech companies daily. Discover what our partners and clients have experienced by leveraging our services. Join the ranks of those who are reaping the rewards of SnapSupport and elevate your field and customer support efforts. Enable your field engineers to resolve problems on the first attempt, minimizing the need for return visits. Provide real-time remote assistance when they require guidance. Streamline and automate the inspection reporting process for increased efficiency. Create tailored checklists and utilize our mobile app or RealWear HMT-1 for swift inspections. Enhance your equipment maintenance tasks with customizable checklists and immediate visual support. Boost customer satisfaction through a mobile application that facilitates effective self-support and live visual assistance, ensuring that both teams and customers have the resources they need right at their fingertips. Your journey towards optimized support begins with us.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Active Directory No 
IntelliShift Yes 
Tenna Yes 

Integrations

Active Directory Yes 
IntelliShift No 
Tenna No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Fleet Cost & Care

Founded

1994

Country

United States

Website

www.fleetcostcare.com

Vendor Details

Company Name

SnapSupport

Founded

2017

Country

United States

Website

snapsupport.io

Product Features

Equipment Maintenance

Customer Database Yes 
Dispatch Management Yes 
Equipment Tracking Yes 
Inventory Control Yes 
Job Management Yes 
Maintenance Scheduling Yes 
Warranty Tracking Yes 
Work Order Management Yes 

Fleet Management

Dispatch Management Yes 
Employee Management Yes 
Fuel Management No 
GPS Tracking No 
Incident Reporting Yes 
Inspection Management Yes 
Inventory Management Yes 
Maintenance Management Yes 
Mileage Tracking No 
Motor Pool No 
Routing No 
Tire Management No 
VIN Lookup Yes 
Work Order Management Yes 

Transportation Dispatch

Billing & Invoicing Yes 
Computer Aided Dispatch Yes 
Customer Database Yes 
Emergency Dispatch No 
Fuel Management No 
Mileage Tracking No 
Order Management No 
Routing No 
Scheduling Yes 
Vehicle Tracking No 

Product Features

Equipment Maintenance

Customer Database No 
Dispatch Management Yes 
Equipment Tracking No 
Inventory Control No 
Job Management No 
Maintenance Scheduling Yes 
Warranty Tracking No 
Work Order Management Yes 

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management Yes 
Electronic Signature No 
Inventory Management No 
Mobile Access Yes 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling Yes 
Service History Tracking No 
Time Clock No 
Work Order Management Yes 

Remote Support

Diagnostic Tools No 
File Transfer No 
Live Chat No 
Real-time Chat No 
Remote Control No 
Screen Sharing No 
Session Recording No 
Session Transfer No 
Surveys & Feedback No 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

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