Average Ratings 3 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Fixably is web-based repair management software that helps streamline the service workflow to save time and cost for every repair. The average repair shop technician spends far too much time on administrative tasks, time that can be used to do more repairs and improve your customer's service experience. We know this because we are service professionals and we built Fixably to automate all non-repair tasks. - We help technicians manage repairs more efficiently so they can spend more time on technical tasks. Every technician gets the advantage of what we have learned from over a million repairs logged on Fixably. - As a business owner, Fixably gives you performance and financial control. Benefit from automating 80% of process work and granular data management. - Fixably ensures a hassle-free end-to-end customer experience that is the result of integrated customer communication. Our updated Apple GSX API integration makes it the best platform for Apple Authorized Service Providers. The integration eliminates the need to switch between software while managing a repair. You can create repairs, order parts, find and read articles, or get clear instructions and assistance from the Fixably interface.

Description

Taskrol is a comprehensive CRM and field service management solution designed for appliance repair businesses, catering to the needs of owners, dispatchers, and technicians alike. It enables efficient management of customers, job assignments, scheduling, estimates, invoices, payments, and technician workflows through both web and mobile applications. The platform features a calendar that allows teams to easily view their assigned and unassigned tasks, allocate technicians accordingly, and set aside time for breaks or other commitments. Additionally, Taskrol facilitates diagnostic authorization before any work commences, ensuring that diagnostic fees and customer confirmations are linked to the job and reflected on the invoice. Payroll calculations for technicians can be based on either an hourly wage or a share of the job's profit margin, providing flexibility in compensation methods. Moreover, a complimentary Solo plan is offered for individual operators, while more robust paid plans are available for expanding service teams, making it accessible for businesses of all sizes. This adaptability ensures that Taskrol can grow alongside a service team’s evolving needs.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Stripe Yes 
Google Maps Yes 
Moneris Yes 
QuickBooks Online Yes 
Slack Yes 
Twilio No 
Tyro EFTPOS Yes 

Integrations

Stripe Yes 
Google Maps No 
Moneris No 
QuickBooks Online No 
Slack No 
Twilio Yes 
Tyro EFTPOS No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$0/month
Solo — $0/month, free forever: 1 company, 1 technician, unlimited jobs and customers; scheduling, map, parts, invoices and card payments. Not a trial, no credit card to start.

Basic — $29/month, 1 seat: everything in Solo plus AI-generated invoices, appliance manuals and exploded diagrams on the job, warehouse inventory with low-stock reminders, unlimited contractors, margin and inventory reports, call recording.

Pro — $129/month, 3 users included: everything in Basic plus a shared company warehouse, company-wide shopping list, technician scheduling and assignment, team roles and permissions, reporting by technician.

Paid plans include a 7-day trial. Card processing on customer payments: 3.4% + $0.30 per successful transaction.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Fixably

Founded

2015

Country

Finland

Website

fixably.com

Vendor Details

Company Name

Taskrol

Country

United States

Website

taskrol.com

Product Features

Order Management

Back Order Management Yes 
Catalog Management Yes 
Inventory Management Yes 
Order Entry Yes 
Order Fulfillment Yes 
Order Tracking Yes 
Recurring Orders Yes 
Returns Management No 
Shipping Management Yes 
Special Order Management Yes 

Point of Sale

Barcode Scanning Yes 
Commission Management No 
Cryptocurrency Support No 
Customer Account Profiles No 
Discount Management No 
Electronic Signature Yes 
Gift Card Management No 
Loyalty Program No 
Multi-Location Yes 
Restaurant POS No 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration No 

Repair Shop

Barcode Support Yes 
Billing & Invoicing Yes 
CRM Yes 
Intake Forms Yes 
Inventory Management Yes 
Parts Inventory Management Yes 
Point of Sale (POS) Yes 
Repair Tracking Yes 
Work Order Management Yes 

Work Order

Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Preventive Maintenance Yes 
Quotes / Estimates Yes 
Recurring Appointments No 
Routing Yes 
Scheduling Yes 
Task Management Yes 

Product Features

Appliance Repair

Taskrol is a specialized software solution designed specifically for appliance repair businesses. Each service call includes detailed information about the appliance, such as its brand, model, and serial number, which can be easily captured using the camera. Technicians can access a comprehensive parts catalog tailored to the specific model, allowing them to identify OEM part numbers and check both van and warehouse inventory without leaving the job site. Customers must approve the diagnostic fee prior to the assessment, after which they can choose from various estimate options; once an estimate is approved, it automatically converts into an invoice that can be settled on-site. Warranty return visits are linked to the original service call and do not contribute to job counts. For those on paid plans, service manuals are readily accessible from the job interface. The Solo plan offers a lifetime free option for a single technician, requiring no credit card information or trial period, while paid subscriptions begin at $29 per month and come with a 7-day trial option.

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