Average Ratings 3 Ratings

Total
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design
support

Average Ratings 0 Ratings

Total
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Description

Fixably is web-based repair management software that helps streamline the service workflow to save time and cost for every repair. The average repair shop technician spends far too much time on administrative tasks, time that can be used to do more repairs and improve your customer's service experience. We know this because we are service professionals and we built Fixably to automate all non-repair tasks. - We help technicians manage repairs more efficiently so they can spend more time on technical tasks. Every technician gets the advantage of what we have learned from over a million repairs logged on Fixably. - As a business owner, Fixably gives you performance and financial control. Benefit from automating 80% of process work and granular data management. - Fixably ensures a hassle-free end-to-end customer experience that is the result of integrated customer communication. Our updated Apple GSX API integration makes it the best platform for Apple Authorized Service Providers. The integration eliminates the need to switch between software while managing a repair. You can create repairs, order parts, find and read articles, or get clear instructions and assistance from the Fixably interface.

Description

RepairHQ is a cloud-based management solution tailored for independent repair and service enterprises. This software integrates various essential functions such as managing repair tickets, generating estimates, obtaining customer approvals, issuing invoices, tracking parts inventory, facilitating purchasing, enabling point of sale transactions, maintaining customer records and communications, organizing staff roles, tracking time, and generating reports within a unified platform. Repair shops can easily document intake information, input technician observations and parts used for jobs, and provide customer portal links for tracking repair statuses and approvals. Additionally, RepairHQ offers features for customer messaging, managing operations across multiple locations, and comprehensive business reporting. It caters to the needs of owners, managers, technicians, and counter staff in repair establishments, including those specializing in phones, computers, game consoles, and other electronic devices. The subscription plans are designed to accommodate both single and multi-location businesses, with varying limits on location and active staff depending on the selected plan. This flexibility ensures that businesses of different sizes can effectively manage their operations and improve customer service.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Stripe Yes 
BlockChyp No 
Gemini No 
Google Maps Yes 
Grok No 
Moneris Yes 
OpenAI No 
QuickBooks Online Yes 
Resend No 
Slack Yes 
Twilio No 
Tyro EFTPOS Yes 

Integrations

Stripe Yes 
BlockChyp Yes 
Gemini Yes 
Google Maps No 
Grok Yes 
Moneris No 
OpenAI Yes 
QuickBooks Online No 
Resend Yes 
Slack No 
Twilio Yes 
Tyro EFTPOS No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$49/business/month
Starter is $49/month per business for one location and five active staff. Growth is $99/month for up to three locations and 15 active staff; Scale is $199/month for up to 10 locations and 50 active staff. New shops can try Growth free for 14 days without a credit card. Optional messaging, AI, storage, payment processing and other provider services may incur separate charges.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Fixably

Founded

2015

Country

Finland

Website

fixably.com

Vendor Details

Company Name

RepairHQ

Country

United States

Website

www.repairhq.io

Product Features

Order Management

Back Order Management Yes 
Catalog Management Yes 
Inventory Management Yes 
Order Entry Yes 
Order Fulfillment Yes 
Order Tracking Yes 
Recurring Orders Yes 
Returns Management No 
Shipping Management Yes 
Special Order Management Yes 

Point of Sale

Barcode Scanning Yes 
Commission Management No 
Cryptocurrency Support No 
Customer Account Profiles No 
Discount Management No 
Electronic Signature Yes 
Gift Card Management No 
Loyalty Program No 
Multi-Location Yes 
Restaurant POS No 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration No 

Repair Shop

Barcode Support Yes 
Billing & Invoicing Yes 
CRM Yes 
Intake Forms Yes 
Inventory Management Yes 
Parts Inventory Management Yes 
Point of Sale (POS) Yes 
Repair Tracking Yes 
Work Order Management Yes 

Work Order

Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Preventive Maintenance Yes 
Quotes / Estimates Yes 
Recurring Appointments No 
Routing Yes 
Scheduling Yes 
Task Management Yes 

Product Features

Repair Shop

Barcode Support No 
Billing & Invoicing No 
CRM No 
Intake Forms No 
Inventory Management No 
Parts Inventory Management No 
Point of Sale (POS) No 
Repair Tracking No 
Work Order Management No 

Alternatives

Alternatives

No Alternatives
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