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Description
Fivura offers a comprehensive cloud-based software solution tailored for estate and letting agencies, as well as property managers operating in the UK and the Gulf region. This platform integrates website chat, email, and WhatsApp into a single inbox, featuring property and contact management boards, calendars, bookings, offers, tenancies, rent invoicing, deposits, client accounts, landlord statements, maintenance tracking, document templates, and e-signatures. Additionally, it includes a branded client portal and an AI assistant that seamlessly integrates with the agency's website, allowing users to conduct property searches, schedule viewings, report repairs, access invoices, and sign documents. Fivura is designed to accommodate multiple branches and currencies, with capabilities for role-based permissions, audit trails, and reminders for compliance certificates, which adhere to regulations in both the UK and Oman. Each agency benefits from a distinct database to ensure data isolation, while AI features are utilized to summarize conversations and assist with reply generation. Remarkably, all subscription plans encompass every feature alongside access to the client portal, with pricing commencing at GBP 35 per staff user each month, excluding VAT. To facilitate a smooth transition, setup, onboarding, and training services are provided at no additional cost, with the onboarding process initiating with a demo session to familiarize users with the software's functionalities. This comprehensive approach ensures that agencies are well-equipped to manage their operations efficiently and effectively.
Description
Timworks stands out as the premier client support and communication application designed to make customer support a breeze, featuring secure audit trails and unlimited client access. With its seamless integration into your favorite tools, Timworks enhances your workflow, allowing you to operate more swiftly and effectively. You can effortlessly send invoices directly from the chat to platforms like Dext or HubDoc in mere moments. Rest assured that your clients' data is protected with Timworks, which is fully compliant with GDPR standards, ensuring you're always prepared for audits while safeguarding sensitive information. Say goodbye to endless email exchanges; our real-time communication feature not only demonstrates your commitment to clients but also enables you to address their inquiries within seconds. By simply adding a colleague to the relevant client accounts, you can enjoy some much-needed downtime. Additionally, your clients will benefit from the support of our ChatGPT-powered assistant, which is equipped to handle inquiries and questions, ultimately saving you valuable hours each week and enhancing overall productivity. With Timworks, both you and your clients are set to experience a significant boost in efficiency and satisfaction.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
AutoEntry
No
ChatGPT
No
Datamolino
No
Dext Commerce
No
Hubdoc
No
Slack
No
Xero
No
Integrations
AutoEntry
Yes
ChatGPT
Yes
Datamolino
Yes
Dext Commerce
Yes
Hubdoc
Yes
Slack
Yes
Xero
Yes
Pricing Details
£35/user/month excl VAT
Free Trial
No
Free Version
No
Pricing Details
$63.84 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Fivura
Website
fivura.com
Vendor Details
Company Name
Timworks
Country
United Kingdom
Website
www.timworks.com
Product Features
Rental Property Management
Credit Check
No
Expense Management
No
Online Payments
No
Owner Portal
No
Tax Management
No
Tenant Management
No
Tenant Portal
No
Tenant Screening
No
Vacancy Tracking
No
Website Management
No
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
