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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

FiveStarPing offers an effortless solution for tradespeople and small service businesses to gather reviews from platforms such as Google, Yelp, Facebook, and Trustpilot. By simply inputting a customer's name and phone number, they receive a review request in their preferred language, with options available in 30 different languages. Requests can be sent through SMS, email, or by utilizing a scannable QR code. Additionally, the negative review interceptor proactively addresses dissatisfied customers before they share their feedback publicly, ensuring that their concerns are directed to you privately for resolution. The free plan allows for five requests per month via email only, includes QR code functionality, the negative interceptor feature, and access to all 30 languages, with no credit card needed. Meanwhile, the Pro plan is available for $15 per month and includes unlimited requests, SMS options, automated follow-ups, and an analytics dashboard for performance tracking. There are no contracts involved, and you can cancel your subscription at any time without hassle, making it a flexible choice for your business needs.

Description

VisibleFeedback is a streamlined feedback and reputation management solution tailored for brick-and-mortar businesses seeking to enhance customer satisfaction and online presence. It enables businesses to intercept negative experiences before they become public by capturing instant feedback through QR codes placed in-store or with orders. Happy customers are nudged to leave positive 5-star reviews on Google, Yelp, and other review platforms, boosting the business’s reputation. Business owners get private, real-time alerts when customers report issues, allowing them to address problems promptly. The system is designed for simplicity, requiring less than five minutes to set up and running unobtrusively in the background. It suits various industries including restaurants, auto repair shops, retail outlets, and salons. By improving response times and increasing positive reviews, VisibleFeedback helps businesses build trust and attract more customers. The platform supports sustainable growth through better reputation management.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

$15/month/user
Free Trial
Free Version

Pricing Details

$25/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

JRK Digital

Website

thejrkdigital.com

Vendor Details

Company Name

DiscoveryMark

Founded

2025

Country

United States

Website

visiblefeedback.com

Product Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Alternatives