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ease
features
design
support

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Description

FiveStarPing provides a seamless way for tradespeople and small service enterprises to collect reviews from various platforms, including Google, Yelp, Facebook, and Trustpilot. Users can easily generate a review request by entering a customer's name and phone number, which will then be sent in the customer's chosen language, with support for 30 different languages. The requests can be dispatched through SMS, email, or by employing a QR code that customers can scan. The complimentary plan allows for five review requests each month via email, includes QR code functionality, and access to all available languages, with no credit card required to sign up. On the other hand, the Pro plan, priced at $15 per month, offers unlimited requests, SMS capabilities, automated follow-ups, and an analytics dashboard to help monitor and assess performance. With no contractual obligations, you can effortlessly cancel your subscription whenever you wish, providing a convenient and adaptable option for your business requirements. This flexibility allows you to choose the plan that best suits your operational needs without any long-term commitments.

Description

RightResponse AI serves as an advanced platform for managing reviews and reputation specifically tailored to businesses with physical locations, multi-location brands, agencies, and large enterprises. The system utilizes a multi-agent response workflow that breaks down the process into distinct stages, including review comprehension, safety assessment, theme evaluation, selection of approved messaging, planning, composition, and final quality checks. Teams have the flexibility to either automatically publish responses or seek human verification, drawing on a wealth of approved information related to the company, brand, and specific location when necessary. Additionally, the platform facilitates the sending of personalized email and SMS requests for reviews, consolidates and tracks reviews, transforms customer feedback into tailored Voice of Customer insights, evaluates competitor reviews, and monitors rankings on Google Maps. RightResponse AI is equipped to handle multi-location management, offers a Done For You service, provides agency white-label solutions, and supports integrations with platforms like Google Business Profile, Trustpilot, and Zapier, as well as an Open API for further customization. Pricing starts at $10 per location each month, augmented by usage credits, with Core, Pro, and Pro+ plans also available to meet varying business needs. This comprehensive solution empowers businesses to enhance their online presence and reputation management effectively.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Google Business Profile
Trustpilot
Zapier

Integrations

Google Business Profile
Trustpilot
Zapier

Pricing Details

$15/month/user
Free to start, no credit card required. The Free plan includes 5 review requests per month. Pro is a flat $15/month or $119/year, priced per business, not per seat, with no contract and cancel anytime. Pro unlocks unlimited requests, SMS sending, bulk send, analytics, automatic follow-ups, custom message templates, and removes FiveStarPing branding. Billing available in USD, EUR, GBP, and PLN.
Free Trial
Free Version

Pricing Details

$10/location/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

JRK Digital

Website

thefivestarping.com

Vendor Details

Company Name

RightResponse AI, Inc.

Founded

2022

Country

United States

Website

www.rightresponseai.com

Product Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Alternatives

Alternatives

RightResponse AI Reviews

RightResponse AI

RightResponse AI, Inc.