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Description
FiveStarPing offers an effortless solution for tradespeople and small service businesses to gather reviews from platforms such as Google, Yelp, Facebook, and Trustpilot. By simply inputting a customer's name and phone number, they receive a review request in their preferred language, with options available in 30 different languages. Requests can be sent through SMS, email, or by utilizing a scannable QR code.
Additionally, the negative review interceptor proactively addresses dissatisfied customers before they share their feedback publicly, ensuring that their concerns are directed to you privately for resolution.
The free plan allows for five requests per month via email only, includes QR code functionality, the negative interceptor feature, and access to all 30 languages, with no credit card needed. Meanwhile, the Pro plan is available for $15 per month and includes unlimited requests, SMS options, automated follow-ups, and an analytics dashboard for performance tracking.
There are no contracts involved, and you can cancel your subscription at any time without hassle, making it a flexible choice for your business needs.
Description
ReviewPace serves as an operating system designed for local businesses to enhance their reputation and recover from setbacks. It enables business owners to cultivate genuine 5-star Google reviews, address dissatisfied customers discreetly before they leave feedback, and combat fraudulent review campaigns effectively.
Key features include:
- Guided Review Funnel: A custom link featuring a 1-5 star rating system where satisfied customers (4-5★) receive an AI-generated review for easy posting on Google, while dissatisfied customers (1-3★) are directed to a private Resolution Bridge for further assistance.
- Resolution Bridge: A dedicated platform for capturing private complaints, complete with urgency timers for service level agreements and automatic follow-ups once issues are resolved.
- Incident Workspace: A system to manage fake-review incidents, including analysis of suspicious review patterns, creation of dispute documentation, and the option to export evidence for Google appeals.
- Competitor Intelligence: A tool for monitoring competitor rankings, analyzing negative reviews for actionable insights, and creating targeted marketing strategies.
- Local SEO Radar & Profile Audit: A comprehensive assessment tool featuring a 10-pillar Google Business Profile scoring system, keyword tracking features, and an organized task board to improve local search performance.
This innovative approach not only safeguards a business's online reputation but also empowers owners to maintain a competitive edge in their local market.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$15/month/user
Free Trial
Free Version
Pricing Details
$39/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
JRK Digital
Website
thejrkdigital.com
Vendor Details
Company Name
ReviewPace
Founded
2024
Country
Morocco
Website
reviewpace.com
Product Features
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
