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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

FiveStarPing offers an effortless solution for tradespeople and small service businesses to gather reviews from platforms such as Google, Yelp, Facebook, and Trustpilot. By simply inputting a customer's name and phone number, they receive a review request in their preferred language, with options available in 30 different languages. Requests can be sent through SMS, email, or by utilizing a scannable QR code. Additionally, the negative review interceptor proactively addresses dissatisfied customers before they share their feedback publicly, ensuring that their concerns are directed to you privately for resolution. The free plan allows for five requests per month via email only, includes QR code functionality, the negative interceptor feature, and access to all 30 languages, with no credit card needed. Meanwhile, the Pro plan is available for $15 per month and includes unlimited requests, SMS options, automated follow-ups, and an analytics dashboard for performance tracking. There are no contracts involved, and you can cancel your subscription at any time without hassle, making it a flexible choice for your business needs.

Description

This straightforward yet impactful NPS tool is crafted to assess and enhance customer satisfaction effectively. You can dispatch personalized NPS surveys that reflect your brand's essence, enabling you to gather crucial feedback on a daily basis. Engage with your customers through multiple channels including in-app, web, or email. With real-time analytics, you can track trends, pinpoint satisfied clients, and identify those who may be at risk. Leverage live data to monitor NPS results by various factors such as channels and geographical locations. Additionally, you can tag and prioritize product concerns, delegate them to your team, and ensure follow-ups to resolve any issues. By improving the customer journey, you can convert detractors into advocates and express gratitude to your loyal supporters. Furthermore, create automated workflows that encourage satisfied customers to leave reviews on leading review sites or to participate in referral programs, thereby amplifying your brand’s outreach. Ultimately, this solution not only measures customer happiness but actively contributes to fostering lasting relationships with your clientele.

API Access

Has API

API Access

Has API

Screenshots View All

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Integrations

Freshdesk
HubSpot CRM
HubSpot Customer Platform
Intercom
Ortto
Salesforce
Slack
Zendesk

Integrations

Freshdesk
HubSpot CRM
HubSpot Customer Platform
Intercom
Ortto
Salesforce
Slack
Zendesk

Pricing Details

$15/month/user
Free Trial
Free Version

Pricing Details

$19 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

JRK Digital

Website

thejrkdigital.com

Vendor Details

Company Name

GrowthScore

Founded

2013

Country

United State

Website

growthscore.io

Product Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Product Features

NPS

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Alternatives

No Alternatives

Alternatives

Surveyed Reviews

Surveyed

Spicyfy Ventures