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Description
FiveCRM is the only customer relationship management system designed exclusively for telemarketing purposes. It offers a highly customizable solution for sales teams focused on outbound strategies and lead generation. By enhancing the outbound sales process, FiveCRM plays a crucial role in monitoring and improving the performance of any sales team. Regardless of the product or service being sold, this platform delivers valuable insights that can boost overall company performance. As a comprehensive CRM solution, FiveCRM simplifies the tasks of both outbound and inbound telemarketers by equipping them with essential tools to enhance their speed, effectiveness, and efficiency. Users can easily manage and track their calls, leads, contacts, and closed deals. Additionally, FiveCRM includes a native application builder, enabling users to create reports that keep their team informed and motivated to achieve their sales goals. With its robust features, FiveCRM stands out as an indispensable asset for telemarketing operations.
Description
VoIPSetu represents a high-end add-on suite for 3CX that enhances its functionality with features such as advanced visibility, analytics, AI capabilities, automation, and supervisory tools, allowing businesses, contact centers, BPOs, sales teams, and support teams to improve call management without the need to overhaul their existing 3CX system. This comprehensive suite includes tools like Advanced Wallboards, AI Call Analytics, CRM Integration, Call Recording Manager, Supervisor Console, and an AI Receptionist & IVR Builder, enabling teams to track live activity of agents and queues, utilize AI for call analysis including transcription and sentiment evaluation, efficiently search through recordings, automate call logging in CRMs, provide real-time coaching to agents, and create visual IVR workflows. The platform aims to transform 3CX call data into useful operational insights, empowering supervisors with enhanced control over daily communication processes and workflows. By leveraging these advanced tools, organizations can optimize their communication strategies and improve overall team performance.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
CloudCall
Gmail
Google Calendar
LinkedIn
Mailchimp Transactional Email (Mandrill)
Microsoft Outlook
QuickBooks Online
Salesforce
X (Twitter)
Xero
Integrations
CloudCall
Gmail
Google Calendar
LinkedIn
Mailchimp Transactional Email (Mandrill)
Microsoft Outlook
QuickBooks Online
Salesforce
X (Twitter)
Xero
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$15
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FiveCRM
Founded
1991
Country
United States
Website
www.fivecrm.com
Vendor Details
Company Name
VoIPSetu
Founded
2015
Country
United States
Website
www.voipsetu.com
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Telemarketing
Auto Dialer
CRM
Call Logging
Call Recording
Call Routing
Call Scripting
IVR / Voice Recognition
Inbound Call Center
Lead Distribution
Outbound Call Center
Product Features
Telemarketing
Auto Dialer
CRM
Call Logging
Call Recording
Call Routing
Call Scripting
IVR / Voice Recognition
Inbound Call Center
Lead Distribution
Outbound Call Center