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Description
Engagement AdvantageSM from Fiserv provides a comprehensive solution that allows your business to present the billing and payment options that your customers are looking for, enhance engagement to foster growth, and improve your competitive edge in customer experience. In today’s market, individuals anticipate tailored interactions and easy choices in every encounter. Cater to their varied preferences and efficiently compete on customer experience by leveraging innovative technologies and expertise, all while avoiding unnecessary costs and complications in your operations. There are multiple methods to distribute bills and numerous ways to connect with the recipients of those bills. Regardless of the delivery method, customers dedicate considerable time to reviewing their monthly bills; our findings indicate that, on average, individuals spend around two to four minutes per paper bill, and somewhat less on electronic versions. By utilizing highly personalized and branded bills, businesses can engage customers effectively, enable cross-selling opportunities, and ensure a seamless experience across various channels, ultimately leading to stronger customer relationships. This approach not only meets customer expectations but also supports sustainable business growth.
Description
Functional Finance serves as the engine for insurance billing and payments, managing the flow of money once a policy decision is finalized. Positioned between the policy management system and the general ledger, it processes policy events such as bindings, endorsements, cancellations, and reinstatements, executing the corresponding financial commitments with precision. The system adeptly oversees billing, invoicing, payment collection, cash application, treasury routing, and the payables for distribution partners, accommodating various models like agency bill, direct bill, installments, and premium financing. Payments are systematically applied at both the policy and line-item levels, ensuring that commissions and remittances remain aligned while maintaining an auditable trail for every transaction. Consequently, this results in a financial operations system that is aware of policy details, replacing the need for manual reconciliation with streamlined and scalable processes that enhance operational efficiency. Ultimately, the integration of these functionalities fosters a more reliable and transparent financial environment within the insurance sector.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
ARGO
AXIOM
AdSystem
Allegro Lending Suite
Assure Security
Charge-off Loan Tracker
CharityEngine
Coriunder BAAS
Diplomat Managed File Transfer
Kinective Bridge
Integrations
ARGO
AXIOM
AdSystem
Allegro Lending Suite
Assure Security
Charge-off Loan Tracker
CharityEngine
Coriunder BAAS
Diplomat Managed File Transfer
Kinective Bridge
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Fiserv
Founded
1984
Country
United States
Website
www.fiserv.com/en/about-fiserv/resource-center/brochures/engagement-advantage-present-fact-sheet.html
Vendor Details
Company Name
Functional Finance
Country
United States
Website
functionalfi.com
Product Features
Insurance Agency
Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management