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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

FirstDigital Telecom stands out as a prominent telecommunications provider, garnering both national and local acclaim in the communications sector for its expertise in design, construction, implementation, and operational services. The company offers an extensive range of business solutions that encompass local voice, long-distance communication, internet services, VoIP, cloud PBX, hosting, co-location, managed services, and fiber-to-the-premise/tower options. By utilizing a robust, secure, and flexible data and cloud services network that is also fault-tolerant, FirstDigital delivers significant economic advantages to its clients while ensuring a top-notch service experience and enhancing overall business productivity. Since its inception in 2000, FirstDigital has been dedicated to building, operating, and maintaining fiber networks, employing skilled engineering teams that implement best-in-class equipment and adhere to high design standards to secure long-term adaptability, optimal uptime, and assured quality in service delivery. The commitment to excellence not only solidifies FirstDigital's reputation but also positions it as a reliable partner for businesses looking to thrive in a competitive digital landscape.

Description

Telecommunications company providing cloud-based phone systems and communication solutions specifically designed for skilled nursing facilities, assisted living communities, and other senior care organizations. The company delivers business phone services, mobile and desktop applications, eFax, emergency 911 capabilities, call analytics, multi-site dashboards, and U.S.-based support, all through its own platform, to simplify communications, improve responsiveness, and help care providers operate more efficiently.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

HubSpot AEO No 
Salesforce No 

Integrations

HubSpot AEO Yes 
Salesforce Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$0
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

FirstDigital

Founded

2000

Country

United States

Website

firstdigital.com

Vendor Details

Company Name

UniVoxx

Founded

2018

Country

United States

Website

univoxx.com

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database Yes 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing No 

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing Yes 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail Yes 

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