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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Rebuild the trust between your business and its clients by offering personalized call displays and removing unidentified numbers. By utilizing branded calling from First Orion, you can enhance revenue, increase productivity, and foster greater customer loyalty. This approach not only elevates your brand's reputation and customer experience but also provides critical insights into your calling strategies. With a unified platform for managing and labeling calls, Engage represents the next step forward in branded call displays. By using vibrant colors and comprehensive branding, you can amplify your brand's visibility across all devices. As number-spoofing becomes an increasingly prevalent fraud strategy that damages both your clients and your brand's integrity, it's essential to reclaim your call branding with Sentry, which serves as the ultimate defense for businesses that handle a high volume of calls. INFORM Branded Calling empowers companies to personalize their outbound call displays, instilling confidence in customers when they receive phone calls. In this rapidly evolving digital landscape, prioritizing call authenticity can significantly impact your business's long-term success.

Description

Retreaver, a cloud-based call centre solution, tracks, tags and routes calls to specific departments or agents. We help marketers, agencies, and brands analyze inbound calls, manage caller profiles and dynamically route calls. We also track conversions, analyze ROI, and generate reports. You can personalize customer experiences, reduce call times, and improve customer satisfaction by leveraging powerful CRM databases and real-time tracking. Retreaver allows you to create your own call data properties using custom tags. These tags are associated with a number or a phone call, giving you greater control over your campaigns. We can pass these savings to you by optimizing our operating expenses. We do not have any monthly contracts and offer competitive pricing for our clients. Contact us for a quote.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Marketo Engage No 
Anura.io No 
Dropbox No 
Eloqua No 
Enzy No 
Everflow No 
Facebook No 
Google Analytics No 
Google Drive No 
HubSpot CRM No 
HubSpot Marketing Hub No 
HubSpot Service Hub No 
Keap No 
Pipedrive No 
Salesforce Agentforce Marketing No 
Unbounce No 
WordPress No 
Zendesk No 
Zoho CRM No 

Integrations

Adobe Marketo Engage Yes 
Anura.io Yes 
Dropbox Yes 
Eloqua Yes 
Enzy Yes 
Everflow Yes 
Facebook Yes 
Google Analytics Yes 
Google Drive Yes 
HubSpot CRM Yes 
HubSpot Marketing Hub Yes 
HubSpot Service Hub Yes 
Keap Yes 
Pipedrive Yes 
Salesforce Agentforce Marketing Yes 
Unbounce Yes 
WordPress Yes 
Zendesk Yes 
Zoho CRM Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$1.00/month/user
No monthly fees & no features locked behind pay walls. Pay as you go with competitive prices for high volume clients starting at $0.05 a minute
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

First Orion

Founded

2008

Country

United States

Website

firstorion.com

Vendor Details

Company Name

Retreaver

Founded

2012

Country

Canada

Website

www.retreaver.com

Product Features

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Product Features

Affiliate

Affiliate Management Yes 
Affiliate Tracking Yes 
Banner Management No 
Commission Management Yes 
Contest Management No 
Coupon Management No 
Email / Newsletter Communication No 
Fraud Detection No 
Multi Level Marketing (MLM) No 
Multi-Language No 
Social Sharing No 

Call Center

Blended Call Center No 
Call Logging Yes 
Call Recording Yes 
Call Scripting No 
Campaign Management Yes 
Database Yes 
Escalation Management No 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Call Tracking

CRM Yes 
Call Log No 
Call Recording Yes 
Call Routing Yes 
Caller Identification Yes 
Campaign Management Yes 
Conversion Tracking Yes 
IVR / Voice Recognition Yes 
Keyword Tracking Yes 

IVR

Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Routing Yes 
Multiple Scripts Yes 
Phone Key Input Yes 
Survey Management Yes 
Text to Speech Yes 
Voice Customization Yes 
Voice Mail No 

PPC

A/B Testing No 
Account Alerts No 
Analytics / ROI Tracking Yes 
Bid Management No 
Budget Management No 
Campaign Management Yes 
Conversion Tracking Yes 
Google / Bing Ads No 
Keyword Research Tools No 
Keyword Tracking No 
Landing Pages / Web Forms Yes 
URL Builder No 

Search Engine Marketing (SEM)

A/B Testing No 
Account Alerts No 
Analytics / ROI Tracking Yes 
Bid Management No 
Budget Management No 
Campaign Management Yes 
Conversion Tracking Yes 
Google / Bing Ads No 
Keyword Research Tools No 
Keyword Tracking No 
Landing Pages / Web Forms Yes 
URL Builder No 

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

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