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Average Ratings 0 Ratings

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features
design
support

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Description

FirmScribe serves as a robust communication archiving solution tailored for organizations, enabling them to efficiently capture, store, and review messages from iMessage, SMS, and WhatsApp on iPhones, all while ensuring compliance with SEC and FINRA message-archiving standards. Since its inception in 2017, the platform has successfully onboarded numerous devices and archived billions of messages from Apple, all the while maintaining the users' original messaging experience and phone numbers without requiring any additional applications or phone numbers, thereby simplifying compliance for administrators who can manage enrolled users with ease. The system provides a user-friendly administration interface, centralized data collection capabilities, and built-in protections against compliance oversights, featuring options for capturing historical messages, supporting federated authentication, sending proactive alerts, and facilitating bulk user onboarding, with WhatsApp message capture offered at no additional cost. Additionally, FirmScribe boasts specialized solutions such as SELECTCapture, which allows organizations to focus solely on archiving business-related message threads, enhancing their compliance efforts further. This comprehensive approach ensures that organizations can navigate the complexities of communication archiving with confidence and efficiency.

Description

OpenText Core Business Communication Archive is a comprehensive solution designed to securely store, manage, and search historical electronic communications, ensuring organizations meet compliance requirements. It supports a wide range of communication channels such as emails, social media, instant messaging, and collaboration tools including Slack and Microsoft Teams. The platform offers flexible retention policies, allowing messages to be stored indefinitely or according to specific regulatory needs. It uses proactive glossary scanning, message tagging, and litigation hold capabilities to streamline compliance and simplify early case assessments. With its powerful search and data classification tools, organizations can quickly distill large volumes of data to the most relevant records for eDiscovery. The solution features unlimited cloud storage on WORM-compliant AWS S3 infrastructure to guarantee data immutability. Secure sharing options enable users to easily and safely share datasets without relying on external drives or SFTP sites. This archive reduces legal risks and lowers the costs associated with managing communication data during audits or investigations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Apple iOS Yes 
Carbonite No 
Microsoft Azure Yes 
Microsoft Entra Yes 
WhatsApp Yes 
Zoho Assist Yes 
iMessage Yes 

Integrations

Apple iOS No 
Carbonite Yes 
Microsoft Azure No 
Microsoft Entra No 
WhatsApp No 
Zoho Assist No 
iMessage No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

FirmScribe

Founded

2017

Country

United States

Website

www.firmscribe.com

Vendor Details

Company Name

OpenText

Founded

1991

Country

Canada

Website

cybersecurity.opentext.com/products/continuity-compliance/business-communication-archive/

Product Features

Archiving

Access Control No 
Data Deduplication No 
Document Management No 
Email Archiving No 
Multimedia Archiving No 
Retention Management No 
Storage Management No 
Version Control No 
Web Archiving No 
eDiscovery No 

Product Features

Archiving

Access Control No 
Data Deduplication No 
Document Management No 
Email Archiving No 
Multimedia Archiving No 
Retention Management No 
Storage Management No 
Version Control No 
Web Archiving No 
eDiscovery No 

Email Archiving

Access Control No 
Backup Management No 
Compliance Management No 
Data Deduplication No 
Data Export No 
Encryption No 
Retention Management No 
Storage Management No 
Threat Protection No 
eDiscovery No 

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