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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Fieldbit offers a robust software platform tailored for industrial asset manufacturers and owners, combining multi-source field service knowledge with augmented reality to address the significant challenges faced by field service technicians who maintain costly and intricate equipment in demanding environments where downtime can lead to substantial losses. By facilitating real-time visual collaboration, support engineers can effectively assist end users in resolving issues remotely, eliminating the need for expensive on-site visits, which ultimately boosts customer satisfaction and helps lower service expenses. The platform enhances first-time fix rates and reduces costly downtime through highly accurate remote diagnostics and expert visual instructions provided to field technicians. Additionally, every action and piece of information exchanged during repair sessions is meticulously recorded and documented, ensuring that valuable knowledge, often held exclusively by seasoned employees, is preserved for future reference and training. This comprehensive approach not only streamlines service operations but also fosters a culture of continuous improvement and knowledge sharing within the organization.

Description

Reamplia, a software solution from Tempestive, harnesses the power of Augmented Reality to enhance and expedite various business operations, particularly in maintenance and sales. By implementing augmented reality for remote maintenance support, it enables immediate identification of issues, significantly cutting down both time and expenses associated with interventions; conversely, in sales, it connects with customers and prospects from any location, allowing businesses to remain in their store or showroom while showcasing a full product catalog, thereby saving management resources and fostering human interaction in situations where it might otherwise be limited. Additionally, Reamplia Remote Assistance serves as an Augmented Reality tool that optimizes maintenance, refurbishment, and repair tasks across a wide range of industrial facilities, enhancing operational efficiency. This innovative approach not only streamlines processes but also fosters stronger customer relationships by providing timely assistance and personalized experiences.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Help Lightning

Founded

2013

Country

Israel

Website

helplightning.com/solutions/fieldbit-share-know-how-instantly/

Vendor Details

Company Name

Tempestìve

Founded

1997

Country

Italy

Website

www.reamplia.com

Product Features

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Alternatives

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