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Description
Adopting the Lean Retail Framework empowers businesses to prioritize delivering exceptional customer experiences rather than struggling with complicated technological setups. Despite their efforts, many retailers find themselves hindered by tech obstacles that prevent them from competing effectively against larger rivals in terms of ease of access, product variety, and tailored service. Challenges such as manual processes and poor inventory management lead to issues like excess stock, shortages, and outdated products. Retailers continuously seek to maximize their output while minimizing resources. Often, employees are bogged down by manual tasks and technological hurdles, diverting their focus from outstanding customer service. For many years, large online platforms, major corporations, and leading specialty stores have been gradually encroaching on the market share of local businesses. They utilize their substantial financial resources to create advanced technologies aimed at enhancing customer satisfaction and streamlining their operations, leaving smaller retailers at a disadvantage. Consequently, it is crucial for local businesses to embrace innovative frameworks to level the playing field.
Description
Our innovative Shelf Operating System (SHELF-OS) empowers retail operators to enhance their profit margins while simultaneously boosting customer satisfaction levels. By utilizing real-time data on on-shelf inventory, we initiate targeted actionable workflows designed to address and monitor necessary corrective actions. Retailers frequently face the issue of product overstock, particularly with items that do not rotate well, resulting in an estimated loss of 2-4% in sales per store. The IHL Group’s recent findings indicate that out-of-stock (OOS) situations combined with overstocks cost North American retailers approximately $253 billion. Our approach includes continuous non-invasive data collection through advanced 3D sensor cameras, offering real-time stock audits that indicate whether inventory levels are full, low, or out of stock. We ensure adherence to planogram standards, verify product pricing, and oversee merchandising services, while also conducting audits on point-of-purchase marketing. With automated task alerts for refacing and replenishment, we facilitate seamless communication among team members, including associates, managers, and service providers, using SMS and WhatsApp. Additionally, we provide a prioritized task list for alerts, ensuring that critical operational needs are addressed efficiently. Ultimately, SHELF-OS revolutionizes retail management by integrating technology to streamline processes and enhance the shopping experience.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$399 one-time payment
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FieldStack
Country
United States
Website
fieldstack.com
Vendor Details
Company Name
Akcelita
Founded
2014
Country
United States
Website
www.akcelita.com
Product Features
Retail Management
CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce
Product Features
Inventory Control
Allocation
Barcoding
Cost Tracking
Forecasting
Item Management
Order Management
Procurement Management
Reorder Management
SKU / UPC Codes
Serial Number Tracking
Supplier Management