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features
design
support

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Write a Review

Description

Adopting the Lean Retail Framework empowers businesses to prioritize delivering exceptional customer experiences rather than struggling with complicated technological setups. Despite their efforts, many retailers find themselves hindered by tech obstacles that prevent them from competing effectively against larger rivals in terms of ease of access, product variety, and tailored service. Challenges such as manual processes and poor inventory management lead to issues like excess stock, shortages, and outdated products. Retailers continuously seek to maximize their output while minimizing resources. Often, employees are bogged down by manual tasks and technological hurdles, diverting their focus from outstanding customer service. For many years, large online platforms, major corporations, and leading specialty stores have been gradually encroaching on the market share of local businesses. They utilize their substantial financial resources to create advanced technologies aimed at enhancing customer satisfaction and streamlining their operations, leaving smaller retailers at a disadvantage. Consequently, it is crucial for local businesses to embrace innovative frameworks to level the playing field.

Description

RQ provides efficient retail management, point-of-sale systems, unified commerce, and device activation solutions designed to enhance telecom retail, ensuring a smooth and positive experience for both businesses and their customers. Through our software offerings and collaborative partner ecosystem, we deliver a versatile technology framework that integrates all systems and tackles industry-specific challenges, promoting seamless interactions and eliminating obstacles. As telecom carriers navigate a challenging landscape marked by rising customer expectations, authorized retail channels, and advancing technologies, iQmetrix addresses these difficulties head-on while also paving the way for innovative solutions that drive growth and satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

FieldStack

Country

United States

Website

fieldstack.com

Vendor Details

Company Name

iQmetrix

Founded

1999

Country

Canada

Website

www.iqmetrix.com

Product Features

Retail Management

CRM Yes 
Commission Management Yes 
Email Marketing Yes 
Employee Management Yes 
Loyalty Program Yes 
Mail Order Yes 
Merchandise Management Yes 
Multi-Location Yes 
Order Management Yes 
Purchase Order Management Yes 
Reporting/Analytics Yes 
Returns Management No 
eCommerce Yes 

Product Features

Retail Management

CRM No 
Commission Management No 
Email Marketing No 
Employee Management No 
Loyalty Program No 
Mail Order No 
Merchandise Management No 
Multi-Location No 
Order Management No 
Purchase Order Management No 
Reporting/Analytics No 
Returns Management No 
eCommerce No 

Retail POS Systems

Barcode Scanning No 
Commission Management No 
Discount Management No 
Gift Card Management No 
Inventory Management No 
Loyalty Program Support No 
Pricing Management No 
Returns Tracking No 
Sales Tracking No 
Touch Screen No 
eCommerce No 

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