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ease
features
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support

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Description

Adopting the Lean Retail Framework empowers businesses to prioritize delivering exceptional customer experiences rather than struggling with complicated technological setups. Despite their efforts, many retailers find themselves hindered by tech obstacles that prevent them from competing effectively against larger rivals in terms of ease of access, product variety, and tailored service. Challenges such as manual processes and poor inventory management lead to issues like excess stock, shortages, and outdated products. Retailers continuously seek to maximize their output while minimizing resources. Often, employees are bogged down by manual tasks and technological hurdles, diverting their focus from outstanding customer service. For many years, large online platforms, major corporations, and leading specialty stores have been gradually encroaching on the market share of local businesses. They utilize their substantial financial resources to create advanced technologies aimed at enhancing customer satisfaction and streamlining their operations, leaving smaller retailers at a disadvantage. Consequently, it is crucial for local businesses to embrace innovative frameworks to level the playing field.

Description

RQ provides efficient retail management, point-of-sale systems, unified commerce, and device activation solutions designed to enhance telecom retail, ensuring a smooth and positive experience for both businesses and their customers. Through our software offerings and collaborative partner ecosystem, we deliver a versatile technology framework that integrates all systems and tackles industry-specific challenges, promoting seamless interactions and eliminating obstacles. As telecom carriers navigate a challenging landscape marked by rising customer expectations, authorized retail channels, and advancing technologies, iQmetrix addresses these difficulties head-on while also paving the way for innovative solutions that drive growth and satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

FieldStack

Country

United States

Website

fieldstack.com

Vendor Details

Company Name

iQmetrix

Founded

1999

Country

Canada

Website

www.iqmetrix.com

Product Features

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Product Features

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Retail POS Systems

Barcode Scanning
Commission Management
Discount Management
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen
eCommerce

Alternatives

Alternatives

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