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Description

Utilizing the advanced capabilities of GPT AI and Salesforce, our solution streamlines the inspection process for your team, helping them to spot risks, allocate corrective actions, prioritize their tasks, and manage checklists seamlessly, no matter where they are. Discover the application that empowers businesses to conduct inspections and maintain connectivity from any location. Our platform is not only mobile and secure but also designed to provide teams with reliable real-time insights that effectively mitigate risks and address critical actions. Simplifying inspections for all is our goal; you can personalize questions, tasks, and workflows to craft thorough Customer 360 views, ensuring that inspectors complete their work accurately on the first attempt. Additionally, enable stakeholders to take decisive action by utilizing workflows, corrective action plans, and inspection time flagging features to guarantee precise and efficient resolution of issues. Furthermore, our prebuilt digital checklists enhance data sharing across various workflows, laying the foundation for a secure and scalable data-collection system tailored to your organization's needs. With our application, you can revolutionize your inspection processes for enhanced productivity and reliability.

Description

ResolveEasy is a powerful solution that simplifies customer service and internal problem resolution. It offers multi-channel communications, real-time tracking of performance, and task automation. ResolveEasy increases productivity through workflow optimization. Customizable features and integrations ensure that the software is tailored to your business's needs. It excels in direct customer communication via ChatGPT-backed WhatsApp, and real-time reports. WhatsApp makes it easy to do all of this. ResolveEasy's collaborative task management and adaptability to existing applications empowers teams with efficient operations and top support. ResolveEasy can be customized to meet the needs of any business. Businesses of all sizes and in many different industries use ResolveEasy. It is designed for both customer service teams as well as internal support units. It offers streamlined communication, real time performance insights, and task tracking.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

GPT-4
Salesforce
Zoho Analytics

Integrations

GPT-4
Salesforce
Zoho Analytics

Pricing Details

Free
Free Trial
Free Version

Pricing Details

$10/per user/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

FieldKo

Country

Australia

Website

www.fieldko.com

Vendor Details

Company Name

Cloobot Techlabs

Founded

2020

Country

India

Website

www.cloobot.ai/resolveeasy

Product Features

CAPA

Audit Management
CAPA Planning
Change Management
Complaint Management
Incident Management
Nonconformance Tracking
Quality Control
Risk Management
Root Cause Analysis
Training Management

Compliance

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

Inspection

Appointment Management
Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Print on Site
Report Templates
Speech Recognition
Subcontractor Management

Performance Management

360 Degree Feedback
Compensation Management
Custom Rating Scales
Customizable Templates
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Review Cycle Tracking
Self Service Portal
Self-Appraisals
Skills Assessments
Weighted Performance Measures

Safety Management

Audit Management
Corrective / Preventive Actions
Incident Management
Injury Reporting
Inspection Management
OSHA Recordkeeping
Safety Risk Assessment
Training Management

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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