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Description

Utilizing the advanced capabilities of GPT AI and Salesforce, our solution streamlines the inspection process for your team, helping them to spot risks, allocate corrective actions, prioritize their tasks, and manage checklists seamlessly, no matter where they are. Discover the application that empowers businesses to conduct inspections and maintain connectivity from any location. Our platform is not only mobile and secure but also designed to provide teams with reliable real-time insights that effectively mitigate risks and address critical actions. Simplifying inspections for all is our goal; you can personalize questions, tasks, and workflows to craft thorough Customer 360 views, ensuring that inspectors complete their work accurately on the first attempt. Additionally, enable stakeholders to take decisive action by utilizing workflows, corrective action plans, and inspection time flagging features to guarantee precise and efficient resolution of issues. Furthermore, our prebuilt digital checklists enhance data sharing across various workflows, laying the foundation for a secure and scalable data-collection system tailored to your organization's needs. With our application, you can revolutionize your inspection processes for enhanced productivity and reliability.

Description

ResolveEasy is a powerful solution that simplifies customer service and internal problem resolution. It offers multi-channel communications, real-time tracking of performance, and task automation. ResolveEasy increases productivity through workflow optimization. Customizable features and integrations ensure that the software is tailored to your business's needs. It excels in direct customer communication via ChatGPT-backed WhatsApp, and real-time reports. WhatsApp makes it easy to do all of this. ResolveEasy's collaborative task management and adaptability to existing applications empowers teams with efficient operations and top support. ResolveEasy can be customized to meet the needs of any business. Businesses of all sizes and in many different industries use ResolveEasy. It is designed for both customer service teams as well as internal support units. It offers streamlined communication, real time performance insights, and task tracking.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

GPT-4 Yes 
Salesforce Yes 
Zoho Analytics No 

Integrations

GPT-4 No 
Salesforce No 
Zoho Analytics Yes 

Pricing Details

Free
Free Trial Yes 
Free Version Yes 

Pricing Details

$10/per user/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

FieldKo

Country

Australia

Website

www.fieldko.com

Vendor Details

Company Name

Cloobot Techlabs

Founded

2020

Country

India

Website

www.cloobot.ai/resolveeasy

Product Features

CAPA

Audit Management No 
CAPA Planning No 
Change Management No 
Complaint Management No 
Incident Management No 
Nonconformance Tracking No 
Quality Control No 
Risk Management No 
Root Cause Analysis No 
Training Management No 

Compliance

Archiving & Retention No 
Artificial Intelligence (AI) No 
Audit Management No 
Compliance Tracking No 
Controls Testing No 
Environmental Compliance No 
FDA Compliance No 
HIPAA Compliance No 
ISO Compliance No 
Incident Management No 
OSHA Compliance No 
Risk Management No 
Sarbanes-Oxley Compliance No 
Surveys & Feedback No 
Version Control No 
Workflow / Process Automation No 

Inspection

Appointment Management Yes 
Customer Database Yes 
Dispatch Management No 
Equipment Tracking No 
Photos In Reports No 
Print on Site No 
Report Templates Yes 
Speech Recognition No 
Subcontractor Management No 

Performance Management

360 Degree Feedback No 
Compensation Management No 
Custom Rating Scales No 
Customizable Templates No 
Individual Development Plans No 
On-going Performance Tracking No 
Peer Appraisals No 
Review Cycle Tracking No 
Self Service Portal No 
Self-Appraisals No 
Skills Assessments No 
Weighted Performance Measures No 

Safety Management

Audit Management No 
Corrective / Preventive Actions No 
Incident Management No 
Injury Reporting No 
Inspection Management No 
OSHA Recordkeeping No 
Safety Risk Assessment No 
Training Management No 

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing No 
Community Forums No 
Customizable Branding Yes 
Document Storage No 
Email Integration Yes 
IT Asset Management No 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base No 
Known Issue Management Yes 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

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