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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

FieldCap serves as a dependable field ticketing software tailored for companies within the oilfield service industry. Its user-friendly interface allows for efficient management of field tickets, billing processes, and customer approvals both in the field and within the office environment. Among its key features in the field are the ability to copy tickets, obtain email approvals, operate in offline mode, utilize a digital stamp, and maintain a change log. Meanwhile, the office version of FieldCap offers functionalities such as a ticket manager, batch approvals, various export tools, automated ticket numbering, inventory lists, and comprehensive reporting tools. This versatility makes FieldCap an essential tool for enhancing operational efficiency and productivity in oilfield service management.

Description

InteGreat Web Services simplifies the process of engaging with both Collabrance and GreatAmerica while users remain within their main business management systems. In conjunction with ConnectWise, Collabrance has developed a ticketing integration that enables Managed Service Providers (MSPs) to effortlessly transfer tickets between themselves and Collabrance. This integration fosters a more cohesive and efficient collaboration when addressing customer IT issues, allowing both parties to work on the same ticket as necessary. The system ensures that information is consistently replicated, providing a unified view of customer data. A new field has been introduced specifically for the Collabrance Ticket Number, allowing users to monitor and manage customer tickets and activities seamlessly. The secure platform facilitates the sharing of information and insights, significantly reducing errors and confusion by enabling simultaneous work on the same ticket across different systems. Additionally, it automatically updates and shares customer information in real time, including crucial details such as the company name, Collabrance Ticket Number, all relevant notes, configuration name, status, site, and contact information. This integration not only streamlines operations but also enhances the overall customer service experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ConnectWise PSA No 
Microsoft Outlook Yes 
QuickBooks Online Yes 

Integrations

ConnectWise PSA Yes 
Microsoft Outlook No 
QuickBooks Online No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$110 per user per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

FieldCap

Founded

2006

Country

Canada

Website

www.fieldcap.ca

Vendor Details

Company Name

Collabrance

Founded

2009

Country

United States

Website

www.collabrance.com/what-we-do/resources/integreat

Product Features

Oil and Gas

Compliance Management Yes 
Equipment Management Yes 
Inventory Management Yes 
Job Costing Yes 
Logistics Management Yes 
Maintenance Management Yes 
Material Management Yes 
Project Management Yes 
Resource Management No 
Scheduling Yes 
Work Order Management Yes 

Product Features

Enterprise Service Bus (ESB)

Data Source Connectors No 
Electronic Data Interchange (EDI) No 
Enterprise Application Integration No 
Enterprise Integration Patterns (EIP) No 
Integrations Management No 
Messaging No 

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