Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Field Ascend offers a comprehensive field service management solution designed to streamline and automate essential operations for service-oriented businesses, including HVAC, plumbing, electrical services, lift/elevator maintenance, and facilities management, among others, by integrating features such as job scheduling, work order management, dispatch automation, customer relationship management (CRM), and both customer and self-service portals into a single cloud-based platform. This software enhances efficiency with intelligent job scheduling and auto-assignment that aligns tasks with the skills and locations of engineers, while also providing real-time tracking via GPS, managing timesheets with GPS auto-audit, and offering a robust mobile application that allows field engineers to access and update job information, capture images, obtain digital signatures, complete checklists, and record equipment status without the need for a signal. Furthermore, Field Ascend enables automated preventive maintenance scheduling, optimizes routes for better efficiency, and includes reporting and analytics dashboards, along with capabilities for managing purchase orders, inventory, CRM, and site data. By centralizing these various functionalities, the platform not only improves operational workflows but also enhances communication and service delivery for businesses in diverse sectors.
Description
Plumber Secretary is an AI-driven receptionist solution tailored for plumbing businesses.
This innovative platform enables plumbing companies to effectively manage customer calls without needing an employee or owner to interrupt their ongoing work whenever the phone rings.
It can engage in initial customer interactions, gather service details, arrange appointments, and provide assistance for calls received outside regular business hours.
Plumber Secretary addresses common plumbing issues, including but not limited to:
- active leaks
- clogged drains
- problems with water heaters
- toilet malfunctions
- burst pipes
- repairs for fixtures
- urgent emergency calls
- routine maintenance requests.
By gathering job-related information before dispatch, this platform not only streamlines scheduling but also enhances overall service efficiency, allowing plumbing companies to better serve their clients.
Through its user-friendly features, Plumber Secretary ultimately contributes to improved customer satisfaction and operational effectiveness.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Google Sheets
Microsoft Excel
QuickBooks Online
Sage 100
Xero
Integrations
Google Sheets
Microsoft Excel
QuickBooks Online
Sage 100
Xero
Pricing Details
$13.53 per month
Free Trial
Free Version
Pricing Details
$95/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Field Ascend
Country
United States
Website
field-ascend.com
Vendor Details
Company Name
Plumber Secretary
Founded
2026
Country
United States
Website
plumbersecretary.com
Product Features
Electrical Contractor
Billing & Invoicing
Commercial / Industrial
Contract Management
Customer Database
Electronic Signature
Mobile Access
Quotes / Estimates
Scheduling
Time Tracking
Work Order Management
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
HVAC
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Plumbing
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Product Features
Plumbing
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management