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Description

Fetchit is an intuitive software designed to instantly retrieve client information when a call comes in. It integrates smoothly with your Practice Management Software (PMS) and phone systems to display a patient’s detailed chart the moment the phone rings. By utilizing this solution, you can save valuable time, enhance customer service, and cultivate lasting relationships that encourage repeat business! On average, users can save 37 seconds per call with immediate access to charts. The software also allows for effortless updates or creation of customer information during calls. Furthermore, it aids in better staff scheduling by providing insights into call volume based on time frames or customer service representatives. Notifications enable easy access to client details within your PMS, ensuring that by the end of your greeting, the patient’s chart is available along with all necessary information to assist them effectively. If a customer is not found in your database, you can effortlessly copy their contact details to create a new chart or modify an existing one, ensuring a seamless experience for both your team and your clients. This capability not only streamlines operations but also enhances overall efficiency in managing client interactions.

Description

IntraVet is an all-encompassing management software designed for veterinary practices, offering a wide range of features that are adaptable and user-friendly. By utilizing IntraVet, practices can transition to a paperless environment, seamlessly incorporate lab results and images, and employ electronic records to enhance both patient management and daily operations. The software is supported by an outstanding customer service team that ensures users receive assistance throughout the installation process and during regular updates, keeping systems current. You can easily create color-coded appointments and adjust their durations with a simple drag-and-drop feature. The platform also offers customizable Visit templates, complete with specific SOAP notes tailored to each appointment type, along with the expected plans and invoice charges. Additionally, the Recall Generator is a valuable tool that identifies patients in need of dental care, those who have yet to be spayed or neutered, and even allows for email or postcard reminders for clients whose pets are on heartworm medication. This comprehensive approach ensures that veterinary practices operate efficiently while providing excellent care to their patients.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

3CX Yes 
AVImark Yes 
Cornerstone Software Yes 
Digitail Yes 
FreeSWITCH Yes 
Impromed Yes 
Next In Line No 
PetDesk No 
RingCentral Automatic Call Recording Yes 
Star2Star Yes 
VitusVet No 
Vonage Contact Center Yes 
Weave No 

Integrations

3CX No 
AVImark No 
Cornerstone Software No 
Digitail No 
FreeSWITCH No 
Impromed No 
Next In Line Yes 
PetDesk Yes 
RingCentral Automatic Call Recording No 
Star2Star No 
VitusVet Yes 
Vonage Contact Center No 
Weave Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

FetchIt

Founded

2017

Country

United States

Website

www.fetchitdata.com

Vendor Details

Company Name

Patterson Veterinary

Founded

1986

Country

United States

Website

www.pattersonvet.com/software/practice-management/intravet

Product Features

Call Tracking

CRM No 
Call Log No 
Call Recording No 
Call Routing No 
Caller Identification No 
Campaign Management No 
Conversion Tracking No 
IVR / Voice Recognition No 
Keyword Tracking No 

Veterinary

Appointment Reminders No 
Appointment Scheduling No 
Billing & Invoicing No 
Boarding Management No 
Image Storage No 
Inventory Management No 
Patient Records No 
Prescription Management No 
Treatment Plans No 

Product Features

Veterinary

Appointment Reminders No 
Appointment Scheduling Yes 
Billing & Invoicing Yes 
Boarding Management Yes 
Image Storage Yes 
Inventory Management Yes 
Patient Records Yes 
Prescription Management Yes 
Treatment Plans Yes 

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