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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

FeedbackRobot is an AI-driven customer feedback solution available around the clock, focused on enhancing customer loyalty and managing brand reputation. This innovative platform seamlessly integrates specialized "Skills" with various business systems such as Shopify, conventional CRMs, manual spreadsheets, and physical QR codes to automatically gather reviews and oversee the complete response process. By pinpointing high-quality feedback, FeedbackRobot not only creates engaging social media visuals effortlessly but also formulates professional responses to negative reviews, safeguarding your brand image and ensuring that customer voices are acknowledged at any hour of the day. Additionally, this comprehensive service empowers businesses to stay proactive in addressing customer concerns and fosters a stronger relationship with their audience.

Description

Roadloom serves as a platform for managing customer feedback, aimed at assisting businesses in transforming this feedback into practical insights. It offers capabilities such as centralized collection of feedback, prioritization based on data, and planning for strategic roadmaps, which together empower product teams to make knowledgeable decisions, ultimately leading to the development of products that effectively satisfy customer demands. Furthermore, by fostering alignment among teams with defined priorities, enhancing collaboration, and providing a public roadmap, Roadloom facilitates companies in achieving product success while also minimizing customer turnover. This comprehensive approach not only streamlines feedback management but also strengthens the connection between businesses and their customers.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Shopify

Integrations

Shopify

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$39/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

FeedbackRobot

Founded

2010

Country

United States

Website

www.feedbackrobot.com

Vendor Details

Company Name

Roadloom

Founded

2024

Country

India

Website

www.roadloom.com

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Alternatives

Alternatives

BeHeard Reviews

BeHeard

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